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Backups not completing properly

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6 comments

  • SysSachin
    Hello, I think you have set load threshold in WHM and that's why process stop when server load goes high. Please check setting using below steps. Login to WHM >> Server Configuration >> Tweak Settings >> Critical load threshold It should be default.
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  • webmasteryoda
    Yes, I have found it. It was set to 6, but I didnt change it. So, now I have switched to "default" and I hope its gonna work... I ll let you know. Thanks
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  • webmasteryoda
    Well. The problem stays. The other options is "Default", but there is also written "# of CPUs (autodetect) default". As I have 6 CPUs, cPanel automatically sets my threshold to 5.25. But, if I put it manually to more than 5 (6, 7, 8...) system is not responsive as usual.
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  • cPanelMichael
    Hello, The actual option that affects whether backups run is "Extra CPUs for server load", located under the "Stats and Logs" tab in "WHM >> Tweak Settings". Per it's description: The load average above the number of CPUs at which cpuwatch, cpanellogd, backups, and CPU stats consider the system to be in a critical load state. For example, a server with 4 physical CPUs and a value of 2 in this field will be considered "critical" in these cases once the load reaches 6.
    Thank you.
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  • webmasteryoda
    Ah, I understand now. But it seams that something else caused high CPU usage while processing the backups. It finally finished. I ll try to detect the real cause of the problems.
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  • cPanelMichael
    Ah, I understand now. But it seams that something else caused high CPU usage while processing the backups. It finally finished. I ll try to detect the real cause of the problems.

    Hello, You may find the following thread helpful when troubleshooting the high load average: Troubleshooting high server loads on Linux servers Thank you.
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