EA4 mysqli issue

Sarath Kumar R

• March 02, 2017 12:08

Hi, We have installed mysqln on the server. Please verify the same from below snippet: == Loaded plugins: fastestmirror, security, universal-hooks Setting up Install Process Loading mirror speeds from cached hostfile * EA4: 104.225.128.250 Package ea-php56-php-mysqlnd-5.6.30-4.4.3.cpanel.x86_64 already installed and latest version Nothing to do == But all my website is throwing the below error: == PHP Fatal error: Call to undefined function mysqli_connect() in file path == Please let me know how to enable mysqli. Even php -m is not showing mysqli. Please help

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  cPanelMichael

  • March 02, 2017 18:37

  Hello, Can you verify if the websites are using PHP 5.6, and the PHPINFO file shows the use of the global php.ini file? Thank you.

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  Sarath Kumar R

  • March 03, 2017 08:53

  Hello, Can you verify if the websites are using PHP 5.6, and the PHPINFO file shows the use of the global php.ini file? Thank you.

  
  Yes its using the same. Please verify the same from below image: Also, please let me know whether we want to enable it manually. We have enabled mysqlnd via easyapache 4

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  cPanelMichael

  • March 09, 2017 15:57

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  Kailash1

  • March 10, 2017 08:48

  Can you paste the contents of your .htaccess file? Make sure that PHP MIME is not being changed using tag in .htaccess.

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  Sarath Kumar R

  • March 22, 2017 04:42

  Nope there is nothing on .htaccess. I will Open a ticket @cPanelMichael

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  cPanelMichael

  • March 22, 2017 16:58

  Feel free to post the ticket number here so we can update this thread with the outcome. Thanks!

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  J-O

  • September 22, 2017 22:05

  Hello, We have similar issue. The site uses PHP5.6 and default php.ini , but this issue persists. What's the solution. Thanks,

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  cPanelMichael

  • September 25, 2017 18:31

  The site uses PHP5.6 and default php.ini, but this issue persists.

  
  Hello, Check to see if the following thread helps: SOLVED - Fatal error: Call to undefined function mysql_connect() Thank you.

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