AutoSSL Certificate does not renew automatically

jonh

• March 10, 2017 13:26

An AutoSSL on one of my accounts expired 1/17 and I didn't notice until today when client tried going into the HTTPS admin area to make some updates and they couldn't get in because of expired SSL insecure page. I wasn't notified of expired SSL and didn't know I needed to look at the AutoSSL logs to make it happen myself. Isn't the whole point of ***AUTO***SSL for it to automatically secure and renew SSL certs?

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  cPanelMichael

  • March 12, 2017 19:09

  Hello, The AutoSSL feature should automatically renew the certificate. Did you notice a specific failure message in the AutoSSL logs that would explain why the AutoSSL certificate renewal failed? Thank you.

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