virtual_user_overquota error

albatroz

• March 15, 2017 07:23

We are noticing several messages like these in the /var/log/exim_mainlog {SOCKETFAIL}}}{action=5}{true}{false}}}{false}}}{false}}" for virtual_user_overquota router: failed to open for linear search: Permission denied (euid=47 egid=12) Do you know why?

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  cPanelMichael

  • March 15, 2017 14:07

  Hello, Internal case CPANEL-11793 will address the issue by ensuring Exim can read domain quota files. I'll update this thread once this resolution is published. In the meantime, you should be able to address this issue by running the following command:
  /scripts/mailperm
  Thank you.

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  WendyTinley

  • April 04, 2017 10:52

  Hello, Internal case CPANEL-11793 will address the issue by ensuring Exim can read domain quota files. I'll update this thread once this resolution is published. In the meantime, you should be able to address this issue by running the following command:
  /scripts/mailperm
  Thank you.

  
  Was this ever resolved please?

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  cPanelMichael

  • April 04, 2017 16:29

  Hello, The case is not yet published to cPanel version 62, however it is published to cPanel version 64 (Current and Edge build tiers): Fixed case CPANEL-11793: Ensure domain quota file can be read by exim. I'll update again this thread once it's published to cPanel 62. Thank you.

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  cPanelMichael

  • April 04, 2017 20:29

  Hello, To update, the resolution is included with cPanel version 62.0.19: Fixed case CPANEL-11793: Ensure domain quota file can be read by exim. Thank you.

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