collections_remove_stale error

chonk

• March 23, 2017 15:56

Hello, I tried everything, but it just doesn't work. I keep getting this error on my apache error logs. ModSecurity: collections_remove_stale: Failed to access DBM file "/tmp/global": Permission denied Anyone know how to fix it? I'm using suphp with WAF modsecurity rules. It's Centos 7 with Apache 2.4

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  cPanelMichael

  • March 23, 2017 21:07

  Hello, Are you using MPM-ITK? You can check by running the following command:
  rpm -qa|grep mpm
  If your system uses either the mod_ruid2 or the mod_mpm_itk Apache modules and also uses directives in the ModSecurity rules, Apache will fail to track that rule. Apache will also log errors to its error_log file. For example, the IP Reputation rule in the Apache Module: ModSecurity - EasyApache 4 - cPanel Documentation Thank you.

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  chonk

  • March 24, 2017 08:02

  Hello, Are you using MPM-ITK? You can check by running the following command:
  rpm -qa|grep mpm
  If your system uses either the mod_ruid2 or the mod_mpm_itk Apache modules and also uses directives in the ModSecurity rules, Apache will fail to track that rule. Apache will also log errors to its error_log file. For example, the IP Reputation rule in the Thank you.

  
  My system uses prefork mpm. I don't use OWASP core ruleset also. That code gives me that: ea-apache24-mod_mpm_prefork-2.4.25-7.7.1.cpanel.x86_64

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  cPanelMichael

  • March 24, 2017 15:26

  ModSecurity: collections_remove_stale: Failed to access DBM file "/tmp/global": Permission denied

  
  Hello, It also appears you are using a custom path for SecDataDir (/tmp/global). Try updating this path per the instructions on the following thread and let us know if the issue persists: ModSecurity - SecDataDir Thank you.

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