Error when migrating EasyApache3 to EasyApache4

cmonego

• April 13, 2017 08:07

Hello, I am following the step by step provided in the documentation, however when executing the command "/ scripts / migrate_ea3_to_ea4 - run" the following error occurs during its execution: info [migrate_ea3_to_ea4] An error occurred while installing profile "The package ea-apache24-mod_mpm_prefork conflicts and we need to install it resolve deps at /usr/local/cpanel/Cpanel/PackMan.pm line 350. ". Then the following options appear: 1) Revert to EasyApache 3 2) Abort. 3) Install the cPanel Default profile. What could be causing this error when updating EasyApache? How should I proceed to resolve it? []'s

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  cPanelMichael

  • April 13, 2017 16:20

  Hello, Internal case EA-6002 is open to address an issue where attempting to install an EA4 profile that was converted from an EA3 profile with no specific MPM enabled can lead to a conflict with the PHP DSO module. As a workaround, first run the following command to verify all MPM options are listed as "0" in your most recent profile:
  grep MPM /var/cpanel/easy/apache/profile/_main.yaml
  If so, edit the above file using a utility such as VI and change "MPMPrefork" from "0" to "1":
  vi /var/cpanel/easy/apache/profile/_main.yaml
  Then, try converting to EA4 again to see if it succeeds. Thank you.

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  cmonego

  • April 13, 2017 17:47

  Hello Michael, It worked! Can I ask one more question? After migrating from EasyApache to version 4, do I have to do something after running the script?

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  cPanelMichael

  • April 13, 2017 17:49

  Can I ask one more question? After migrating from EasyApache to version 4, do I have to do something after running the script?

  
  Hello, No additional steps are required. Thanks!

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  cmonego

  • April 13, 2017 18:33

  Hello,

  No additional steps are required.

  
  Ok. Thanks so much for the help Michael! []'s

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