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Missing email accounts after upgrade to cPanel 64 when using x3?



  • WiseWarrior
    Hello, Had the same problem. Change the theme to the new default (paper_latern) should fix it. Ensure that under ~user/.cpanel/email_accounts.json that the missing accounts are still in there and accounts data are in ~user/mail. If not, you may need to do a restore Best Regards, Ben
  • Babene7
    Yes, that was the problem. Fixed it with: /scripts/pl_update_users --verbose Thanks, close the thread if you want please.
  • DavidD
    So glad I saw this thread. Changed from x3 to paper lantern and we are good. but that moment when your eyes get really big because you notice there are no email accounts in the usual place on your cpanel aaaaaaaaahhhh, oh whew
  • globcom
    Hello, Same trouble. I can not see the list of mail accounts after last upgrade. X3 or Paper Lantern => no email accounts.
    cat /usr/local/cpanel/version
    Can you help me ? [EDIT] I force the update and all seem ok. Thx Eric
  • cPanelMichael
    I force the update and all seem ok.

    I'm happy to see you were able to address the issue. Thank you for updating us with the outcome.

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