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ImageMagick installed but magickwand.so missing

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8 comments

  • jasonrallen
    /etc/redhat-release:CentOS release 6.8 (Final) /usr/local/cpanel/version:11.64.0.12 /var/cpanel/envtype:kvm CPANEL=current Server version: Apache/2.4.25 (Unix) Server built: Apr 12 2017 15:57:15 Cpanel::Easy::Apache v3.34.12 rev9999 PHP 5.6.30 (cli) (built: Apr 12 2017 16:03:15) Copyright (c) 1997-2016 The PHP Group Zend Engine v2.6.0, Copyright (c) 1998-2016 Zend Technologies mysql Ver 14.14 Distrib 5.6.35, for Linux (x86_64) using EditLine wrapper
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  • cPanelMichael
    Hello, Check to ensure the ImageMagick, ImageMagick-devel, and pcre-devel packages are installed on your system by running the following command:
    yum install ImageMagick ImageMagick-devel pcre-devel
    Once you do that, try reinstalling the PECL module for each version of PHP used on the system. For example, with PHP 7:
    /opt/cpanel/ea-php70/root/usr/bin/pecl uninstall imagick /opt/cpanel/ea-php70/root/usr/bin/pecl install imagick
    Thank you.
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  • jasonrallen
    Hello, Check to ensure the ImageMagick, ImageMagick-devel, and pcre-devel packages are installed on your system by running the following command:
    yum install ImageMagick ImageMagick-devel pcre-devel
    Once you do that, try reinstalling the PECL module for each version of PHP used on the system. For example, with PHP 7:
    /opt/cpanel/ea-php70/root/usr/bin/pecl uninstall imagick /opt/cpanel/ea-php70/root/usr/bin/pecl install imagick
    Thank you.

    Hello - Thank you for the tips. yum tells me they are all already installed:
    Loaded plugins: fastestmirror, priorities, security, universal-hooks Setting up Install Process Loading mirror speeds from cached hostfile * cpanel-addons-production-feed: 208.100.0.204 * epel: mirror.steadfast.net 93 packages excluded due to repository priority protections Package ImageMagick-6.7.2.7-5.el6_8.x86_64 already installed and latest version Package ImageMagick-devel-6.7.2.7-5.el6_8.x86_64 already installed and latest version Package pcre-devel-7.8-7.el6.x86_64 already installed and latest version Nothing to do
    Even more odd, I do not have directories in /opt/cpanel for ea php versions:
    [root@host /opt/cpanel]# pwd /opt/cpanel [root@host /opt/cpanel]# ls -lah total 16K drwxr-xr-x 4 root root 4.0K Jul 11 2016 ./ drwxr-xr-x. 11 root root 4.0K May 13 2013 ../ drwxr-xr-x 3 root root 4.0K Jul 11 2016 composer/ drwxr-xr-x 3 root root 4.0K Mar 14 2013 php/
    What else should I try? Thanks again for the help!
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  • cPanelMichael
    Hello, Is this system using EasyApache 3? If so, could you let us know the version of cPanel installed? EX:
    cat /usr/local/cpanel/version
    Thank you.
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  • jasonrallen
    Hello, Is this system using EasyApache 3? If so, could you let us know the version of cPanel installed? EX:
    cat /usr/local/cpanel/version
    Thank you.

    Yup it's on EA3. Still trying to resolve an issue with migrating to EA4. Here ya go!
    [root@host ~]# cat /usr/local/cpanel/version 11.64.0.12
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  • cPanelMichael
    Hello, I've seen this issue occur when an account uses a custom php.ini file with an outdated extensions directory. Could you verify if the affected account is using a custom php.ini file? If so, try temporarily moving it out of the way to see if the issue persists with the global php.ini file on the system. Thank you.
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  • jasonrallen
    This account does not have a custom php.ini that I can locate.
    [root@host /home/username/public_html/reader]# locate php.ini /home/cpeasyapache/src/php-5.6.30/php.ini-development /home/cpeasyapache/src/php-5.6.30/php.ini-production /root/php.ini.new /root/php.ini.orig /usr/lib/php.ini /usr/local/cpanel/3rdparty/etc/php.ini /usr/local/cpanel/3rdparty/etc/php.ini,v /usr/local/cpanel/3rdparty/etc/horde/php.ini /usr/local/cpanel/3rdparty/etc/phpmyadmin/php.ini /usr/local/cpanel/3rdparty/etc/phppgadmin/php.ini /usr/local/cpanel/3rdparty/etc/roundcube/php.ini /usr/local/cpanel/3rdparty/php/53/etc/php.ini,v /usr/local/cpanel/3rdparty/php/53/etc/php.ini.rpmnew /usr/local/cpanel/3rdparty/php/53/etc/php.ini.rpmsave /usr/local/cpanel/3rdparty/php/53/etc/horde/php.ini /usr/local/cpanel/3rdparty/php/53/etc/phpmyadmin/php.ini /usr/local/cpanel/3rdparty/php/53/etc/phppgadmin/php.ini /usr/local/cpanel/3rdparty/php/53/etc/roundcube/php.ini /usr/local/cpanel/3rdparty/php/54/etc/php.ini,v /usr/local/cpanel/3rdparty/php/54/etc/php.ini.rpmnew /usr/local/cpanel/3rdparty/php/54/etc/php.ini.rpmsave /usr/local/cpanel/3rdparty/php/54/etc/horde/php.ini /usr/local/cpanel/3rdparty/php/54/etc/phpmyadmin/php.ini /usr/local/cpanel/3rdparty/php/54/etc/phppgadmin/php.ini /usr/local/cpanel/3rdparty/php/54/etc/roundcube/php.ini /usr/local/cpanel/3rdparty/php/56/etc/php.ini /usr/local/cpanel/3rdparty/php/56/etc/php.ini,v /usr/local/cpanel/3rdparty/php/56/etc/php.ini.dist /usr/local/cpanel/3rdparty/php/56/etc/horde/php.ini /usr/local/cpanel/3rdparty/php/56/etc/phpmyadmin/php.ini /usr/local/cpanel/3rdparty/php/56/etc/phppgadmin/php.ini /usr/local/cpanel/3rdparty/php/56/etc/roundcube/php.ini /usr/local/cpanel/scripts/php.ini /usr/local/lib/php.ini /usr/local/lib/php.ini,v /usr/local/lib/php.ini.bak
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  • cPanelMichael
    Hello, Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.
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