Problem CSF Firewall

Italo Duarte

• April 17, 2017 13:45

Estou tendo problemas desde a atualiza""o para WHM 62, onde quando eu fa"o a remo""o de alguns IPs e reiniciar o CSF fica carregado e gera um erro de 500 ------------------------- Erro do Servidor Interno 500 A opera""o do servidor cPanel expirou no cpsrvd.pl linha 531. Servidor Cpsrvd / 11.62.0.21 em

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  cPanelMichael

  • April 17, 2017 18:54

  Hello, Do you notice any output to /usr/local/cpanel/logs/error_log when the "500" error code appears in the browser? Have you tried updating/reinstalling CSF? Thank you. Translation: Ol", Voc" observa alguma sa"da para / usr / local / cpanel / logs / error_log quando o c"digo de erro "500" aparece no navegador? Voc" tentou atualizar / reinstalar o CSF? Obrigado.

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  Italo Duarte

  • April 17, 2017 19:20

  Shows only this log: [2017-04-17 15:44:43 -0300] info [cpsrvd] Internal Server Error: "-" 500 The cPanel Server operation timed out at cpsrvd.pl line 531.

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  cPanelMichael

  • April 18, 2017 14:49

  Hello, Could you run the command below and let us know the output?
  grep "Too many open files" /usr/local/cpanel/logs/php-fpm/error.log
  Thank you. Translation: Ol", Voc" poderia executar o comando abaixo e deixar-nos saber a sa"da?
  grep "Too many open files" /usr/local/cpanel/logs/php-fpm/error.log
  Obrigado.

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  Italo Duarte

  • April 18, 2017 15:07

  Did not return anything

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  cPanelMichael

  • April 18, 2017 15:08

  Hello, Try restarting the cPanel PHP-FPM service to see if the issue persists:
  /scripts/restartsrv_cpanel_php_fpm
  Thank you.

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  Italo Duarte

  • April 18, 2017 15:21

  I rebooted but did not succeed. I did the CSF Firewall restart and I had the same error. I'll wait for tomorrow to upgrade to 64 WHM and test if the bug has been fixed in this release. The error log does not report anything.

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  cPanelMichael

  • April 18, 2017 15:23

  Keep in mind that CSF is a third-party application. You may want to try reinstalling CSF or reporting the issue to their support team if the issue continues and is isolated to CSF itself. Thank you.

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