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Problem with EA4 Update

Comments

6 comments

  • SysSachin
    Hello, Before update EA4 please try to update packages using below command.
    yum clean all yum update
    After that try to update EA4
    0
  • cPanelMichael
    Hello, It looks like there's an issue with packages on your system. Try running the following command and let us know the output:
    rpm -qa|grep libc
    Thank you.
    0
  • ankara kizilay
    Hello, It looks like there's an issue with packages on your system. Try running the following command and let us know the output:
    rpm -qa|grep libc
    Thank you.

    rpm -qa | grep libc vzdummy-glibc-2.12-1.7.el6.noarch glibc-2.12-1.209.el6_9.1.x86_64 libcom_err-1.41.12-23.el6.x86_64 ea-libcurl-7.53.1-1.1.1.cpanel.x86_64 libcurl-7.19.7-53.el6_9.x86_64 libcom_err-1.41.12-23.el6.i686 libcroco-0.6.2-5.el6.x86_64 ea-php56-libc-client-2007f-9.9.1.cpanel.x86_64 libcap-ng-0.6.4-3.el6_0.1.x86_64 glibc-common-2.12-1.209.el6_9.1.x86_64 glibc-static-2.12-1.209.el6_9.1.x86_64 ea-php55-libc-client-2007f-9.9.1.cpanel.x86_64 glibc-devel-2.12-1.209.el6_9.1.x86_64 glibc-headers-2.12-1.209.el6_9.1.x86_64 libcap-2.16-5.5.el6.x86_64 ea-php54-libc-client-2007f-9.9.1.cpanel.x86_64 glibc-2.12-1.209.el6_9.1.i686 libcom_err-devel-1.41.12-23.el6.x86_64 ea-libcurl-7.53.1-2.2.1.cpanel.x86_64 Thanks..
    0
  • cPanelMichael
    Hello, It looks like you have both 32-bit and 64-bit glibc RPMs installed on the system. You will need to check to see which architecture your system uses with a command such as:
    uname -a
    Then, remove the duplicate RPMs that do not match the architecture with the "rpm -e --nodeps RPM-Name" command for each improperly installed RPM. You may want to get assistance with this from your data center or hosting provider as removing the wrong RPM can result system errors. Thank you.
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  • RZubeldia
    Thank you Michel, rpm -qa|grep libc libcurl-devel-7.19.7-53.el6_9.x86_64 ea-php56-libc-client-2007f-9.9.1.cpanel.x86_64 glibc-2.12-1.209.el6_9.1.x86_64 libcap-ng-0.6.4-3.el6_0.1.x86_64 ea-php55-libc-client-2007f-9.9.1.cpanel.x86_64 glibc-common-2.12-1.209.el6_9.1.x86_64 glibc-static-2.12-1.209.el6_9.1.x86_64 libcurl-7.19.7-53.el6_9.x86_64 libcap-2.16-5.5.el6.x86_64 ea-libcurl-7.53.1-1.1.1.cpanel.x86_64 glibc-devel-2.12-1.209.el6_9.1.x86_64 ea-php70-libc-client-2007f-9.9.1.cpanel.x86_64 libcom_err-devel-1.41.12-23.el6.x86_64 libcroco-0.6.2-5.el6.x86_64 glibc-headers-2.12-1.209.el6_9.1.x86_64 libcom_err-1.41.12-23.el6.x86_64 uname -a 2.6.32-696.1.1.el6.x86_64 #1 SMP Tue Apr 11 17:13:24 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
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  • cPanelMichael
    Hello @RZubeldia, Feel free to open a support ticket using the link in my signature so we can take a closer look at the affected system. Thank you.
    0

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