send mail to user@www.domain.tld

DarkoBazulj

• April 22, 2017 05:10

I want to send mail to user@www.domain.tld but can't find how to achieve that. Site is normally working on domain.tld and www.domain.tld On some standalone mail server I would only add mail domain alias www.domain.tld and all accounts would start receiving user@domain.tld and user@www.domain.tld How to achieve that with cPanel? I have got this error during my tests 550-The mail server could not deliver mail to user@www.domain.tld. \n550-The account or domain may not exist, they may be blacklisted, or missing

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  24x7server

  • April 22, 2017 16:04

  Hi, This depends on how you have added the domain in the cPanel whether it is like www.domain.tld or added like domain.tld? -------------------- The account or domain may not exist, -------------------- This clearly shows that the account is not present. You can use only with what you have added, so the mail server authenticates it. Try adding a domain in cPanel as www.domain.tld and then see what occurs.

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  cPanelMichael

  • April 24, 2017 14:02

  Hello, This is unsupported, but you could remove the existing alias for "www" in the Virtual Host for the domain name by following the instructions at: Modify Apache Virtual Hosts with Include Files - EasyApache 4 - cPanel Documentation Then, once the alias is removed, you'd setup an Addon domain name for the "www" prefix so that you can create email accounts under it. Thank you.

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  DarkoBazulj

  • April 24, 2017 20:22

  thanks for suggestion, I will do test in lab.

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