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synchronize dns after account transfer

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6 comments

  • eminos
    Update: I can actually see all the zone records in both WHM (Edit DNS Zones and Nameserver Record Report) and in /var/named on the new server. BUT in cPanel, for the transferred account, on the new server, it's not showing all the zone records, only the one MX record.
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  • cPanelMichael
    I can actually see all the zone records in both WHM (Edit DNS Zones and Nameserver Record Report) and in /var/named on the new server. BUT in cPanel, for the transferred account, on the new server, it's not showing all the zone records, only the one MX record.

    Hello, Could you verify how you are attempting to view the zone via cPanel on the new server? Note that in order to access all available zone record types via the "Zone Editor" option in cPanel, you must enable the "Advanced Zone Editor" feature in WHM's Feature Manager interface (WHM>> Packages >> Feature Manager). Thank you.
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  • eminos
    OH! Yes. That did the trick. Enabling Advanced Zone Editor in Feature Manager. Maybe this is something for the documentation :) (although, to be honest, I didn't really check ... but I am a WHM/cPanel user since 10 years) Thank you Michael.
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  • cPanelMichael
    Hello, I'm happy to see that helped. You can find documentation on this at: Zone Editor - Documentation - cPanel Documentation Thanks!
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  • eminos
    @cPanelMichael I have a couple follow up questions. 1. Regarding the DNS Cluster. I have setup the DNS Cluster to synchronize changes from the new server (server2) to ns1 and ns2 (dns only servers). Do I need to setup a DNS Cluster (inverse?) on ns1 and ns2 as well? (I did not have that for all these years and everything seemed to work fine). 2. Do I need to run a DNS server on server2 at all, or can I disable it? Will editing the zone records from server2 still synchronize to ns1 and ns2 even if I disable the DNS server on server2?
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  • cPanelMichael
    . Regarding the DNS Cluster. I have setup the DNS Cluster to synchronize changes from the new server (server2) to ns1 and ns2 (dns only servers). Do I need to setup a DNS Cluster (inverse?) on ns1 and ns2 as well? (I did not have that for all these years and everything seemed to work fine).

    No, it's not required.
    . Do I need to run a DNS server on server2 at all, or can I disable it? Will editing the zone records from server2 still synchronize to ns1 and ns2 even if I disable the DNS server on server2?

    You can disable the name server on the hosting server and the zones will still sync to the name servers in the cluster. Note that DNS zones will still exist under the /var/named directory. Thank you.
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