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After Connecting Wix to cPanel, cPanel login doesn't work

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4 comments

  • cPanelMichael
    Hello, Check to ensure you changed the name servers for your domain name to the ones provided by your web hosting provider. Name servers are updated at your domain registrar. Thanks!
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  • geti2712
    Hello, Check to ensure you changed the name servers for your domain name to the ones provided by your web hosting provider. Name servers are updated at your domain registrar. Thanks!

    How can I do that? I can't even login to my Cpanel, to change the name of server.
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  • cPanelMichael
    Name servers for domain names are not managed through cPanel. I recommend reaching out to the company you purchased web hosting from to see if they can help determine where your domain name was registered, and provide you with the name servers to use. They should also be able to give you the IP address of the server so you can access cPanel until the DNS changes propagate. Thank you.
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  • coolcom
    Hi geti, Yes, that can be a tad frustrating. Here are some solutions for you... I am assuming that you are using your hosting provider's name servers and NOT WIX's name servers. Despite all of WIX's clamoring about it being preferable to use their's... that's not the case. They are simply trumpeting what is most convenient for them. One way to access your cpanel regardless of the name servers you are using or where your root domain is pointing, is to use the IP address OR the hostname of your hosting server. For example:
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