Solr - Another app is currently holding the xtables lock

sozotech

• May 02, 2017 08:31

An update to address this case was published to the cpanel-plugins YUM repo. Ensure to run the "yum update" command on systems without automatic package updates enabled to update the cpanel-dovecot-solr RPM. Once the update completes, you can see the fix in the RPM change log for the package when running the "rpm -q --changelog cpanel-dovecot-solr" command:
rpm -q --changelog cpanel-dovecot-solr * Thu Apr 27 2017 Felipe Gasper 6.4.0-5.cp1162 - Don"t start the service on RPM upgrade if the service is disabled.
Thank you.

I see this rpm update has been applied on our system(s) but we still continue to see solr failing to start.
May 02 09:17:42 XXXXXX cpanel_dovecot_solr_firewall[393489]: Another app is currently holding the xtables lock; waiting (3s) for it to exit... May 02 09:17:42 XXXXXX cpanel_dovecot_solr_firewall[393489]: Another app is currently holding the xtables lock; waiting (5s) for it to exit... May 02 09:17:42 XXXXXX cpanel_dovecot_solr_firewall[393489]: Another app is currently holding the xtables lock; waiting (7s) for it to exit... May 02 09:17:42 XXXXXX cpanel_dovecot_solr_firewall[393489]: Another app is currently holding the xtables lock; waiting (9s) for it to exit... May 02 09:17:42 XXXXXX cpanel_dovecot_solr_firewall[393489]: Another app is currently holding the xtables lock. Stopped waiting after 10s. May 02 09:17:42 XXXXXX cpanel_dovecot_solr_firewall[393489]: : The subprocess reported error number 4 when it ended. at /usr/local/cpanel/Cpanel/IpTables.pm line 291. May 02 09:17:42 XXXXXX systemd[1]: cpanel-dovecot-solr.service: control process exited, code=exited status=4 May 02 09:17:42 XXXXXX systemd[1]: Failed to start Solr for cPanel Dovecot. May 02 09:17:42 XXXXXX systemd[1]: Unit cpanel-dovecot-solr.service entered failed state. May 02 09:17:42 XXXXXX systemd[1]: cpanel-dovecot-solr.service failed.
Do we need to do something after this update to fix the issue? Best regards, Eric

• 

  cPanelMichael

  • May 02, 2017 15:36

  Hello Eric, I moved this post to a new thread as it's unrelated to the cases discussed on the previous thread.

  May 02 09:17:42 XXXXXX cpanel_dovecot_solr_firewall[393489]: Another app is currently holding the xtables lock. Stopped waiting after 10s.

  
  The error message suggests another application is modifying your iptables firewall rules, which is preventing the cpanel_dovecot_solr_firewall script from completing. Is this system running a firewall management utility such as CSF? If so, try restarting the CSF service to see if that allows cpanel_dovecot_solr to successfully start. Thank you.

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