Problema con el envío de correo cuando tiene html
Buenas noches, ultimamente cpanel me rechaza los correos que envio si contienen algo en html como la firma o los correos de confirmacion de pedido de mi tienda. Esto no sucedia antes y hace como 3 dias ha empezado a suceder. El mensaje que me genera es el siguiente:
Alguien me puede ayudar? lo toma como si fuera un virus o un spam, he intentado eliminado la direcci"n y volviendola a crear pero no sirve. Cuando envio correos sin html o im"genes si env"an normal. Es de anotar que si el correo con html es enviado a un direcci"n de mi dominio si llega. Gracias por la ayuda.
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
someusr@hotmail.com
host xx.shr.prod.xxx.secureserver.net [198.71.xxx.x]
SMTP error from remote mail server after end of data:
552 5.2.0 61xkddAcj7V0N :: CPANEL :: Message rejected for spam or virus content ::
Please include this entire message when contacting support ::
v=2.1 cv=C5BJsV7+ c=1 sm=1 tr=0 p=pjk6dfKNAAAA:8 a=NjAXs1WKCTar43GWEtM+Hg==:117 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgdGcA:10 a=9+=:19 a=PwDUv3OWKe4A:10 a=lIVDvIxSxnUA:10 a=tJ89aeEuA8A:10 a=nE1fvli8x4kA:10 a=9M2CtCGWAAAA:8 a=p-utuNBcYW_kzjwKQE0A:9 a=QEXO2ut3YA:10 a=SSmOFEACAAAA:8 a=VPn7vCJQr-62SB2QA:9 a=jrxkUj-xGnp7tlBv:21 a=_W_S_7VecoQA:10 a=7kzF9F7cOZ41i5opd1oA:9 a=1G--PL_pHAD9Q_nY:18 a=HXjIzolwW10A:10 a=h3JXmqrdHJrkkuEJ:22 a=SNM1DU3VzOiLaDgBXfwN:22 ::
100.00Alguien me puede ayudar? lo toma como si fuera un virus o un spam, he intentado eliminado la direcci"n y volviendola a crear pero no sirve. Cuando envio correos sin html o im"genes si env"an normal. Es de anotar que si el correo con html es enviado a un direcci"n de mi dominio si llega. Gracias por la ayuda.
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Hi, The link " 552 5.2.0 61xkddAcj7V0N :: CPANEL :: Message rejected for spam or virus content ::" itself is quite clearly mentions the issue wit the mail. It has been rejected due to spam or it is identified as virus in it by the remote server.. Check what content you are sending in your mail.. 0 -
someusr@hotmail.com[/EMAIL] host xx.shr.prod.xxx.secureserver.net [198.71.xxx.x] SMTP error from remote mail server after end of data: 552 5.2.0 61xkddAcj7V0N :: CPANEL :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.1 cv=C5BJsV7+ c=1 sm=1 tr=0 p=pjk6dfKNAAAA:8 a=NjAXs1WKCTar43GWEtM+Hg==:117 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgdGcA:10 a=9+=:19 a=PwDUv3OWKe4A:10 a=lIVDvIxSxnUA:10 a=tJ89aeEuA8A:10 a=nE1fvli8x4kA:10 a=9M2CtCGWAAAA:8 a=p-utuNBcYW_kzjwKQE0A:9 a=QEXO2ut3YA:10 a=SSmOFEACAAAA:8 a=VPn7vCJQr-62SB2QA:9 a=jrxkUj-xGnp7tlBv:21 a=_W_S_7VecoQA:10 a=7kzF9F7cOZ41i5opd1oA:9 a=1G--PL_pHAD9Q_nY:18 a=HXjIzolwW10A:10 a=h3JXmqrdHJrkkuEJ:22 a=SNM1DU3VzOiLaDgBXfwN:22 :: 100.00
Hello, I recommend reporting this issue to your hosting provider (it looks like email is related through GoDaddy's mail relay servers) to have them take a closer look an determine why it was rejected. Other users have reported similar issues: cPanel email bounceback - message rejected for spa... - GoDaddy Community Thank you. Translation: Hola, Recomiendo informar este problema a su proveedor de alojamiento (parece que el correo electr"nico est" relacionado a trav"s de los servidores de retransmisi"n de correo de GoDaddy) para que se echen un vistazo m"s de cerca y determinar por qu" se rechaz". Otros usuarios han informado de problemas similares: cPanel email bounceback - message rejected for spa... - GoDaddy Community Gracias.0 -
Hi, The link " 552 5.2.0 61xkddAcj7V0N :: CPANEL :: Message rejected for spam or virus content ::" itself is quite clearly mentions the issue wit the mail. It has been rejected due to spam or it is identified as virus in it by the remote server.. Check what content you are sending in your mail..
All posts that contain HTML format or images are rejected. If it's in plane text it's sent normal. Is there a solution?0 -
All posts that contain HTML format or images are rejected. If it's in plane text it's sent normal. Is there a solution?
Hello, Were you able to review my previous response to this thread regarding this topic? Thanks!0
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