PHP Extensions Missing?

LordLiverpool

• May 05, 2017 10:15

Hello cPanel Yesterday I upgraded from PHP5.5 to 5.6 Today a plugin All-in-One Event Calendar on one of my WordPress websites is complaining that my server is missing two PHP extensions: [LIST]

PHP extension "iconv" needed for All-In-One-Event-Calendar is missing. Please, check your PHP configuration.

PHP extension "mbstring" needed for All-In-One-Event-Calendar is missing. Please, check your PHP configuration. See Screenshot: However when I go into WHM > Software > EasyApache4 > Customize > PHP Extensions The two PHP extensions are installed. See Screenshots: I remembered to recompile and restart Apache. Any ideas? Can someone please help? Thanks.

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  cPanelMichael

  • May 05, 2017 15:48

  Hello, I recommend checking to verify no custom php.ini files are uploaded to the account's home directory or the sub-directories beneath it. You can upload a PHPINFO file to the document root where WordPress is installed to verify which PHP configuration file is in-use. Thank you.

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  LordLiverpool

  • May 06, 2017 10:10

  @cPanelMichael Thanks for replying. It's appreciated. #1 phpinfo OK I created a phpinfo() and this information looked the most relevant: Looks like I'm running PHP5.6: The loaded php.ini file is 5.6: The iconv extension is enabled: The mbstring extension is enabled: #2 php.ini I searched for php.ini from root down using: find / -type f -name php.ini > output.txt and it found 168 occurrences of php.ini within my filesystem. 12 of which were in the domains directory or sub-directory /home/virtfs/mydomain/opt/cpanel/ea-php56/root/etc/php.ini /home/virtfs/mydomain/usr/local/lib/php.ini /home/virtfs/mydomain/usr/local/cpanel/3rdparty/php/54/etc/phpmyadmin/php.ini /home/virtfs/mydomain/usr/local/cpanel/3rdparty/php/54/etc/phppgadmin/php.ini /home/virtfs/mydomain/usr/local/cpanel/3rdparty/php/54/etc/roundcube/php.ini /home/virtfs/mydomain/usr/local/cpanel/3rdparty/php/54/etc/horde/php.ini /home/virtfs/mydomain/usr/local/cpanel/3rdparty/php/56/etc/phpmyadmin/php.ini /home/virtfs/mydomain/usr/local/cpanel/3rdparty/php/56/etc/phppgadmin/php.ini /home/virtfs/mydomain/usr/local/cpanel/3rdparty/php/56/etc/roundcube/php.ini /home/virtfs/mydomain/usr/local/cpanel/3rdparty/php/56/etc/horde/php.ini /home/virtfs/mydomain/usr/local/cpanel/3rdparty/php/56/etc/php.ini /home/virtfs/mydomain/usr/local/cpanel/scripts/php.ini Does it looks like some parts are using php54? When I provisioned the PHP extensions I removed all the PHP55 and just left the PHP56. Any advice is appreciated. Cheers

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  cPanelMichael

  • May 08, 2017 17:21

  Hello, You should be able to dismiss the warnings that appear in your script based on the information you provided because it looks as though the referenced PHP modules are enabled. Thank you.

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  LordLiverpool

  • May 09, 2017 13:01

  @cPanelMichael OK I've dismissed those warnings. Thanks very much for your help.

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