Mail In SPAM folder

webmasteryoda

• May 09, 2017 15:15

Hello I am having some problems with my system emails too. They all finish in the spam folder. My Reverse DNS is ok. So, I am wondering do I have to setup DKIM/SPF for my hostname? And if I do that, is there some kind of security issue? Thanks in advance :)

• 

  cPanelMichael

  • May 10, 2017 18:04

  Hello, The following document is a good place to start: How to Keep your Email out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation Could you verify if the server is following those guidelines? Also, regarding messages sent to root@hostname that are then forwarded to an external mail server, you may want to first create a new email account on the cPanel server and have those messages delivered to that new local email account (e.g. user@domain.tld) by changing the values in "WHM >> Edit System Mail Preferences". Then, setup a forwarder or filter rule to forward those specific emails to the email address that's hosted on the remote server. Thank you.

  0

Please sign in to leave a comment.