cpanel_dovecot_solr_maintenance error email

Nirjonadda

• May 12, 2017 03:40

Please let me know that why I am getting this email? If this any error we have? Cron /usr/bin/test -e /etc/cpanel-dovecot-solrdisable || /usr/local/cpanel/3rdparty/scripts/cpanel_dovecot_solr_maintenance

Cpanel::Exception::HTTP::Server/(XID v8dt6h) The response to the HTTP "GET" request from "http://vln3nCgn0NeJxige:__HIDDEN__@127.0.0.1:8984/solr/dovecot/update?optimize=true" indicated an error (401, Unauthorized):


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  cPanelMichael

  • May 12, 2017 15:45

  Cpanel::Exception::HTTP::Server/(XID v8dt6h) The response to the HTTP "GET" request from " indicated an error (401, Unauthorized):

  
  Hello, This message suggests Chkservd is unable to verify the Solr service is working properly. Please post the output from the following commands:
  rpm -qa|grep solr cat /usr/local/cpanel/version netstat -npl | grep :8984 /scripts/restartsrv_base cpanel-dovecot-solr --status
  Thank you.

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  Nirjonadda

  • May 12, 2017 15:51

  Hello, This message suggests Chkservd is unable to verify the Solr service is working properly. Please post the output from the following commands:
  rpm -qa|grep solr cat /usr/local/cpanel/version netstat -npl | grep :8984 /scripts/restartsrv_base cpanel-dovecot-solr --status
  Thank you.

  
  
  [root@na ~]# rpm -qa|grep solr cpanel-dovecot-solr-6.4.0-47.1.noarch [root@na ~]# cat /usr/local/cpanel/version 11.64.0.20 [root@na ~]# netstat -npl | grep :8984 tcp6 0 0 127.0.0.1:8984 :::* LISTEN 3359/java [root@na ~]# /scripts/restartsrv_base cpanel-dovecot-solr --status cpanel-dovecot-solr (/usr/lib/jvm/jre-1.8.0/bin/java -server -Xms512m -Xmx512m -XX:NewRatio=3 -XX:SurvivorRatio=4 -XX:TargetSurvivorRatio=90 -XX:MaxTenuringThreshold=8 -XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:ConcGCThreads=4 -XX:ParallelGCThreads=4 -XX:+CMSScavengeBeforeRemark -XX:PretenureSizeThreshold=64m -XX:+UseCMSInitiatingOccupancyOnly -XX:CMSInitiatingOccupancyFraction=50 -XX:CMSMaxAbortablePrecleanTime=6000 -XX:+CMSParallelRemarkEnabled -XX:+ParallelRefProcEnabled -XX:-OmitStackTraceInFastThrow -verbose:gc -XX:+PrintHeapAtGC -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCTimeStamps -XX:+PrintTenuringDistribution -XX:+PrintGCApplicationStoppedTime -Xloggc:/home/cpanelsolr/server/logs/solr_gc.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=9 -XX:GCLogFileSize=20M -Dsolr.log.dir=/home/cpanelsolr/server/logs -Djetty.port=8984 -DSTOP.PORT=7984 -DSTOP.KEY=solrrocks -Dhost=127.0.0.1 -Duser.timezone=UTC -Djetty.home=/home/cpanelsolr/server -Dsolr.solr.home=/home/cpanelsolr/server/solr -Dsolr.install.dir=/home/cpanelsolr -Xss256k -Dsolr.autoSoftCommit.maxTime=3000 -Dsolr.log.muteconsole -XX:OnOutOfMemoryError=/home/cpanelsolr/bin/oom_solr.sh 8984 /home/cpanelsolr/server/logs -jar start.jar --module=http) is running as cpanelsolr with PID 3359 (systemd check method). [root@na ~]#
  

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  cPanelMichael

  • May 12, 2017 17:55

  Hello, Would you mind opening a support ticket using the link in my signature so we can take a closer look and determine what's happening? Thank you.

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  Nirjonadda

  • May 12, 2017 19:19

  Hello, Would you mind opening a support ticket using the link in my signature so we can take a closer look and determine what's happening? Thank you.

  
  Support Request ID is: 8461919

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  cPanelMichael

  • May 29, 2017 14:16

  Support Request ID is: 8461919

  
  To update, this was addressed by running the dovecot_ftp setup script:
  /usr/local/cpanel/3rdparty/scripts/setup_cpanel_dovecot_fts
  Thank you.

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  petersphilo

  • June 01, 2017 12:22

  i am having the exact same issue.. is there something i should know before running the dovecot_ftp setup script? Thank you

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  cPanelMichael

  • June 01, 2017 16:48

  is there something i should know before running the dovecot_ftp setup script?

  
  This script updates the authentication details in the /etc/dovecot/fts.conf file. No additional changes are required after running this command. Thank you.

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  petersphilo

  • June 02, 2017 06:13

  Hello, i ran the script mentioned in post #6 yesterday, but i still received the same error email this morning -- the exact same as the OP, word for word except for the hash values and tinyurls... Just to be sure, this is the script that i ran:
  /usr/local/cpanel/3rdparty/scripts/setup_cpanel_dovecot_fts
  But received no feedback regarding that specific operation -- neither at the command line, nor via email i found a mention of this script somewhere in the documentation:
  /usr/local/cpanel/scripts/install_dovecot_fts
  but maybe it is useless since the Dovecot full text search feature must already be installed. Any help would be greatly appreciated, Thank you! Just a quick note, i ran the diagnostics demanded of the OP and here are the values for my server:
  root@host [~]# rpm -qa|grep solr cpanel-dovecot-solr-6.4.0-48.1.noarch root@host [~]# cat /usr/local/cpanel/version 11.64.0.24 root@host [~]# netstat -npl | grep :8984 tcp6 0 0 127.0.0.1:8984 :::* LISTEN 1437/java root@host [~]# /scripts/restartsrv_base cpanel-dovecot-solr --status cpanel-dovecot-solr (/usr/lib/jvm/jre-1.8.0/bin/java -server -Xms512m -Xmx512m -XX:NewRatio=3 -XX:SurvivorRatio=4 -XX:TargetSurvivorRatio=90 -XX:MaxTenuringThreshold=8 -XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:ConcGCThreads=4 -XX:ParallelGCThreads=4 -XX:+CMSScavengeBeforeRemark -XX:PretenureSizeThreshold=64m -XX:+UseCMSInitiatingOccupancyOnly -XX:CMSInitiatingOccupancyFraction=50 -XX:CMSMaxAbortablePrecleanTime=6000 -XX:+CMSParallelRemarkEnabled -XX:+ParallelRefProcEnabled -XX:-OmitStackTraceInFastThrow -verbose:gc -XX:+PrintHeapAtGC -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCTimeStamps -XX:+PrintTenuringDistribution -XX:+PrintGCApplicationStoppedTime -Xloggc:/home/cpanelsolr/server/logs/solr_gc.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=9 -XX:GCLogFileSize=20M -Dsolr.log.dir=/home/cpanelsolr/server/logs -Djetty.port=8984 -DSTOP.PORT=7984 -DSTOP.KEY=solrrocks -Dhost=127.0.0.1 -Duser.timezone=UTC -Djetty.home=/home/cpanelsolr/server -Dsolr.solr.home=/home/cpanelsolr/server/solr -Dsolr.install.dir=/home/cpanelsolr -Xss256k -Dsolr.autoSoftCommit.maxTime=3000 -Dsolr.log.muteconsole -XX:OnOutOfMemoryError=/home/cpanelsolr/bin/oom_solr.sh 8984 /home/cpanelsolr/server/logs -jar start.jar --module=http) is running as cpanelsolr with PID 1437 (systemd check method).
  

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  cPanelMichael

  • June 02, 2017 21:20

  Hello, Would you mind opening a support ticket using the link in my signature so we can take a closer look and determine what's happening? Thank you.

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  kernow

  • June 03, 2017 06:05

  Also just started getting this error on one server. Running ./setup_cpanel_dovecot_fts returns nothing and the error continues.
  rpm -qa|grep solr cpanel-dovecot-solr-6.4.0-48.1.noarch
  

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  petersphilo

  • June 05, 2017 10:09

  Hello, Would you mind opening a support ticket using the link in my signature so we can take a closer look and determine what's happening? Thank you.

  
  It looks like the issue is resolved.. i did get the same error email as usual on the first night after running the setup_cpanel_dovecot_fts script, but maybe that process just took longer because it has been 3 nights now that i have not received the error email.. i will notify if the error email returns Thank You Again!

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