a fatal error or timeout occurred while processing this directive

Motamedi

• May 17, 2017 09:33

hi s8.picofile.com/file/8295205926/cpanel.jpg When making this error for my account to be displayed after entered this command to ssh ,
tail -f /usr/local/cpanel/logs/error_log
show this error to log
queueprocd isn't running? at /usr/local/cpanel/Cpanel/TaskQueue/Manager.pm line 150. [2017-05-17 18:52:41 +0430] warn [whostmgrd] The subprocess (whostmgr (whostmgr5)) exited with an error: The subprocess reported error number 2 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 239, <$socket> line 14. Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x27832d0)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 97 Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x27832d0), "subprocess_name", "whostmgr (whostmgr5)", "subprocess_read_handle", IO::Handle=GLOB(0x2783318), "subprocess_write_handle", IO::Handle=GLOB(0x2783e20), "api_type", ...) called at cpsrvd.pl line 6512 cpanel::cpsrvd::cpHandler("app", "whostmgr", "json", 0, "document", "./scripts5/wwwacct") called at cpsrvd.pl line 5688 cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 1621 cpanel::cpsrvd::dodoc(HASH(0x13d6d10)) called at cpsrvd.pl line 1408 cpanel::cpsrvd::handle_one_connection(4) called at cpsrvd.pl line 877 cpanel::cpsrvd::script() called at cpsrvd.pl line 329 [2017-05-17 18:55:07 +0430] info [tailwatchd] chkservd::Notify Notification => cpanel@user-hos***** via EMAIL [eventimportance => High (1)]
How can this problem be solved? thanks

• 

  Motamedi

  • May 17, 2017 20:35

  My problem is that because of Down queueprocd when run queueprocd show this error
  /scripts/restartsrv_queueprocd "status Waiting for "queueprocd" to start "failed. Cpanel::Exception::Services::StartError Service Error (XID m54zy4) The "queueprocd" service failed to start. Startup Log May 18 00:48:31 server.domain.com systemd[1]: Starting cPanel Queue services... May 18 00:48:31 server.domain.com startqueueprocd[279857]: ==> cPanel TaskQueue Processing Daemon version 1.0 May 18 00:48:31 server.domain.com systemd[1]: queueprocd.service: Supervising process 279864 which is not our child. We'll most likely not notice when it exits. May 18 00:48:31 server.domain.com systemd[1]: Started cPanel Queue services. May 18 00:48:31 server.domain.com systemd[1]: queueprocd.service: main process exited, code=exited, status=255/n/a May 18 00:48:31 server.domain.com systemd[1]: Unit queueprocd.service entered failed state. May 18 00:48:31 server.domain.com systemd[1]: queueprocd.service failed. queueprocd has failed. Contact your system administrator if the service does not automagically recover.

# /usr/local/cpanel/libexec/queueprocd ==> cPanel TaskQueue Processing Daemon version 1.0
  please help me ... thanks

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• 

  cPanelNick

  • May 17, 2017 20:37

  Please open a ticket from WHM or cPanel Customer Portal

  0

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