EasyApache 4 Issues with Internet Explorer

Hostmavi

• May 20, 2017 10:32

after update cpanel 64.0 build 21 to cpanel 64.0 build 22 Easyapache 4 not compatible whit IE anymore WHM --> EasyApache 4 --->> choose a profile -->> (click on Customize) apache modules, php version ,php extensions Review and Next not working we can't move to other page. stuck at "Apache MPM page " and in Apache MPM page if we choosing someting ( install or uninstal) we see an icon (spinning) and page stuck at this page. EA4 working fine whit firefox and google chrome.

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  cPanelMichael

  • May 24, 2017 16:43

  Hello, Do you notice any output to /usr/local/cpanel/logs/error_log when this happens? If not, would you mind opening a support ticket using the link in my signature so we can take a closer look? Thank you.

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  Hostmavi

  • May 24, 2017 22:13

  Hi Ticket ID : 8514421 ther is no error in /usr/local/cpanel/logs/error_log about this issue. we have same issue whit IE all our Servers.

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  Hostmavi

  • May 25, 2017 15:05

  internal case CPANEL-13342 opened

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  cPanelMichael

  • May 25, 2017 19:38

  Hello, I'll monitor internal case CPANEL-13342 and update this thread with more information as it becomes available. Thank you.

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  cPanelMichael

  • June 14, 2017 14:18

  Hello, To update, it looks like this issue stemmed from the use the " UTF-8 character in the summary of the ruby24-passenger package. This is fixed in the latest You can run the "yum update" command to update the packages on your system if automatic updates are disabled. Thank you.

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  Hostmavi

  • June 15, 2017 16:22

  Hello, all works fine again . Thank you for the fixing issue .

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  cPanelMichael

  • June 15, 2017 16:31

  I'm happy to see it's now working well. Thank you for confirming.

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