HELO name problem on roundcube

Masimo

• May 25, 2017 05:34

Roundcube doesn't show server hostname in HELO, i can confirm its OK on horde and just a problem on roundcube. How can fix this problem on roundcube?

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  cPanelMichael

  • May 25, 2017 12:30

  Hello @Masimo, There's an internal case open (FB-185645) regarding this topic. I'll update this thread with any updates on this case, but in the meantime, could you try making a change to the /usr/local/cpanel/base/3rdparty/roundcube/config/config.inc.php file and let us know if it addresses the issue? You'd change the following entry:
  // SMTP HELO host // Hostname to give to the remote server for SMTP 'HELO' or 'EHLO' messages // Leave this blank and you will get the server variable 'server_name' or // localhost if that isn't defined. $config['smtp_helo_host"> = '';
  To:
  // SMTP HELO host // Hostname to give to the remote server for SMTP 'HELO' or 'EHLO' messages // Leave this blank and you will get the server variable 'server_name' or // localhost if that isn't defined. $config['smtp_helo_host"> = 'localhost';
  If this helps, you'd want to setup a post cPanel update hook to ensure the value is not overwritten using the commands below:
  mkdir -p /root/custom/ touch /root/custom/postupcp.sh chmod 0755 /root/custom/postupcp.sh vi /root/custom/postupcp.sh
  When editing this file, add a line such as this:
  replace "$config['smtp_helo_host"> = '';" "$config['smtp_helo_host"> = 'localhost';" -- /usr/local/cpanel/base/3rdparty/roundcube/config/config.inc.php
  Then, to have this script execute automatically after each cPanel update, run this command:
  /usr/local/cpanel/bin/manage_hooks add script /root/custom/postupcp.sh --manual --category System --event upcp --stage post
  This will ensure the custom value is preserved through cPanel updates. Once a resolution is published to fix this issue, you'd use the following commands to remove this hook:
  rm /root/custom/postupcp.sh /usr/local/cpanel/bin/manage_hooks delete script /root/custom/postupcp.sh --manual --category System --event upcp --stage post
  Thank you.

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  Masimo

  • May 25, 2017 12:45

  Thank you very much. Your reply helped me to fix this issue.

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  cPanelMichael

  • January 05, 2018 18:06

  Hello, To update, this is fixed as part of internal case CPANEL-17772 in cPanel version 70: Fixed case CPANEL-17772: Update cpanel-roundcubemail to 1.3.3-2.cp1164. This will ensure Roundcube uses the hostname for the HELO name. Thank you.

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