dovecot: auth: Error:

net@work

• May 25, 2017 06:09

Hello, I have a strange problem - error! I have 1 server with DNS Cluster enable and 2 other vpses dnsonly server to write-only configuration. In my main server I have for example the domain mydomain.com! I use for my main server the hostname main.mydomain.com I have dns records as: dns1.mydomain.com dns2.mydomain.com for my dnsonly cpanel vpses. Now when I see the logs on those vpses I see the same error on dovecot:
**Unmatched Entries** dovecot: auth: Error: Cpanel::MailAuth: Failed to lookup domain owner of mydomain.com: 1 Time(s)
I see this error every day! Can please advise how can I solve that strange error?? I think my dns from main server for domain mydomain.com all set well! Any help is highly appreciated!

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  cPanelMichael

  • May 25, 2017 13:13

  Hello, Do you see this error message in /var/log/maillog on the DNS-Only systems, or do you see it on the cPanel hosting server? Could you also let us know which versions of cPanel are installed on each system? Thank you.

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  net@work

  • May 25, 2017 18:22

  Hello @cPanelMichael ! I notice these error messages from logwatch > Dovecot and as I search these errors comes from /var/log/maillog
  cat /var/log/maillog | grep Cpanel::MailAuth: dns2 dovecot: auth: Error: Cpanel::MailAuth: Failed to lookup domain owner of mydomain.com dns2 dovecot: auth: Error: Cpanel::MailAuth: Failed to lookup domain owner of mydomain.com
  I see these on DNS-Only systems! In my cPanel hosting server I don't see them. Also I have one other cPanel hosting server that have the same domain as hostname and I see it also there! In my main hosting cPanel server (where the domain exist) all are ok! In my other three vpses that I use the domain as: dns1.mydomain.com dns2.mydomain.com otherhosting.mydomain.com I see the specific error about the domain owner fail.... The cPanel version of main system (without problem where the domain is) : CENTOS 6.9 x86_64 / cPanel & WHM 64.0 (build 22) DNS-Only cPanel vpses both are: CENTOS 7.3 x86_64 / cPanel & WHM 64.0 (build 22) My other hosting cPanel that also have the same problem: CENTOS 6.9 x86_64 / cPanel & WHM 62.0.24 Thank you!

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  cPanelMichael

  • May 29, 2017 16:23

  Hello, Feel free to open a support ticket using the link in my signature if you'd like us to take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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