cPanel AutoSSL not working in safari browser

ribo

• May 24, 2017 11:14

Hello, after a report from a friend, he was trying to see my website which this site uses cpanel autossl, in mac pc with Safari 10.1 version it shows "Safari Can't Open the Page" . When i put the site to http instead https the site works fine. I was checked every site that uses autossl of cpanel and i have the same error in Safari.

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  cPanelMichael

  • May 24, 2017 17:26

  Hello, Could you try clearing the browser cache in Safari and verifying if the issue persists? Thank you.

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  ribo

  • May 24, 2017 17:36

  Yes it is exist. Also i checked it and in another device. In iphone 4 with safari I will ask also and in another friend with mac in some hours to tell you again.

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  ribo

  • May 24, 2017 20:12

  The problem exist even you clear the cache browser. We saw this problem also in different mac personal computers and in iphone with Safari

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  cPanelMichael

  • May 25, 2017 19:49

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here and we will update this thread with the outcome. Thank you.

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  ribo

  • May 26, 2017 15:19

  I made another test and i found the problem. I use Engintron for nginx and when i disable it the ssl works in safari and when i enable it, it don t work with safari so i must report it in the creator of this plugin "Engintron".

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  cPanelMichael

  • May 26, 2017 15:35

  Hello, Thanks for the update!

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