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Configuring SpamAssassin

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6 comments

  • cPanelMichael
    Hello Gregory, The following document provides information about how to filter Spam into a specific folder: How to Create a Spam Email Filter - cPanel Knowledge Base - cPanel Documentation You can create filters for these messages for all of your email accounts in cPanel's interface (Home >> Email >> Email Filters). Let us know if this helps. Thank you.
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  • Gregory Opera
    Hello Gregory, The following document provides information about how to filter Spam into a specific folder: interface (Home >> Email >> Global Email Filters), or for individual accounts in cPanel's prior to being received in Thunderbird)? Or will I need to maintain separate filters in the third-party e-mail clients I use?
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  • cPanelMichael
    The email client should reflect the folders if you have configured the client to use IMAP, but it's likely a good idea to verify it works as intended when first setting this up. Thank you.
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  • Gregory Opera
    IMAP and its synchronization is a wonderful thing; ever since I discovered IMAP many, many years ago, I have never looked back... But what I meant will the global filters sort the e-mail before it hits , even if I do not have the webmail interface open. Or will those global filters only apply only if I have opened the webmail first? Also as best I can tell, SpamAssassin doesn't seem to do anything; the global filters (I created) clearly work, but SpamAssassin doesn't seem to catch anything as spam when I'm using Roundcube. Does SpamAssassin only work with a particular webmail interface (Horde/Roundcube/SquirrelMail)? Or is there something I have not configured?
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  • Gregory Opera
    UPDATE: I can now confirm that it's not just SpamAssassin which does not appear to be working - the global filters are apparently having no effect either, as domains (i.e. "@domain.com") I have already added to the global filter list are still being directed to my inbox! And in case you were wondering why I just did not edit my reply above - the forums wouldn't let me (they thought it was spam)...
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  • cPanelMichael
    Also as best I can tell, SpamAssassin doesn't seem to do anything; the global filters (I created) clearly work, but SpamAssassin doesn't seem to catch anything as spam when I'm using Roundcube.

    This suggests a potential issue with how Exim is filtering messages on this particular server. Could you report this issue to your web hosting provider so they can review /var/log/exim_mainlog to see what's happening to the affected messages? Thank you.
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