cPanel Exim SMTP Delay access

DavidSchwartzZA

• May 30, 2017 03:12

Hi! I run a server and have started having the issue where not all mail that is meant to be forwarded to gmail accounts are being forwarded (the mail is being received and I can access it through the Webmail interface). The solution online seems to be to disable Introduce a delay into the SMTP transaction for unknown hosts and messages detected as spam in Exim (Home >> Service Configuration >> Exim Configuration Manager). However, I do not see any way to access a Service Configuration or Exim Configuration Manager anywhere from my cPanel dashboard. Is this something my host has to enable or am I missing something? I am running cPanel 64.0 (build 24). Thanks!

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  Infopro

  • May 30, 2017 09:03

  That's a setting in WebHost Manager, yes.

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  DavidSchwartzZA

  • May 30, 2017 09:27

  That's a setting in WebHost Manager, yes.

  
  Thanks for the reply. I'm not 100% clued up on these system. Does that mean it's something only my host can change? Thanks

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  Infopro

  • May 30, 2017 09:30

  That's correct. WebHost Manager is the Admin side of the cPanel product for managing the server and all cPanel accounts on it.

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