Customizing notification template doesn't work

Eran101

• June 04, 2017 10:05

Hi all, I tried to customize the notification template called "BandwidthUsageExceeded" (when the account exceeds or about to exceed the bandwidth limit). I followed the instructions on:

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  cPanelMichael

  • June 06, 2017 17:18

  Hello, To customize the bandwidth exceeded notification, you'd copy the template to the /var/cpanel/templates/icontact_templates/ directory with a command such as this:
  cp -a /usr/local/cpanel/etc/icontact_templates/BandwidthUsageExceeded /var/cpanel/templates/icontact_templates/
  Then, you'd modify the template files within /var/cpanel/templates/icontact_templates/BandwidthUsageExceeded to customize the notification. Also, remember to copy over the include and wrapper directories:
  cp -a /usr/local/cpanel/etc/icontacts_templates/include /var/cpanel/templates/icontact_templates/BandwidthUsageExceeded/ cp -a /usr/local/cpanel/etc/icontacts_templates/wrapper /var/cpanel/templates/icontact_templates/BandwidthUsageExceeded/
  Could you verify if you completed these steps, and if so, let us know the specific changes you made to the template files? Thank you.

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