Problem with internal logger - freshclam.log

Fireminds Ltd.

• June 12, 2017 03:42

Hi All, I know its ANOTHER one of these threads but I read a few which did not resolve my issue. As per the advice in this thread (Problem with internal logger CLAMAV) I've updated the permissions on my freshclam.log file: Access: (0640/-rw-r-----) Uid: ( 501/ clamav) Gid: ( 501/ clamav) Issue now is when I manually run 'freshclam' it still gives me the error: ERROR: Can't open /var/log/clamav/freshclam.log in append mode (check permissions!). ERROR: Problem with internal logger (UpdateLogFile = /var/log/clamav/freshclam.log). I ran /scripts/restartsrv_clamd to restart the clamd service, hoping it would take the new permissions..... did not work. Any thoughts on how to get rid of this annoying issue?! Thanks!

• 

  cPanelMichael

  • June 13, 2017 16:29

  Hello, Check to see if you have multiple instances of ClamAV installed on the system using commands such as:
  rpm -qa|grep clam which freshclam
  You can run "freshclam" with the cPanel provided ClamAV instance using the following command:
  /usr/local/cpanel/3rdparty/bin/freshclam
  Thank you.

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  Fireminds Ltd.

  • June 20, 2017 20:04

  rpm -qa | grep clam: clamav-0.99.2-2.el6.x86_64 cpanel-clamav-virusdefs-0.99.2-1.cp1164.x86_64 clamav-db-0.99.2-2.el6.x86_64 cpanel-clamav-0.99.2-1.cp1164.x86_64 Yup looks like theres 2 versions. Would it be safe to say These go together: clamav-0.99.2-2.el6.x86_64 clamav-db-0.99.2-2.el6.x86_64 And these go together: cpanel-clamav-0.99.2-1.cp1164.x86_64 cpanel-clamav-virusdefs-0.99.2-1.cp1164.x86_64 which version would you suggest to uninstall?

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  cPanelMichael

  • June 21, 2017 12:24

  clamav-0.99.2-2.el6.x86_64 clamav-db-0.99.2-2.el6.x86_64

  
  Hello, You'd remove these RPMs, as they are unrelated to the cPanel ClamAV plugin. Once you do that, you may want to browse to "WHM >> Manage Plugins" and uninstall/install the cPanel ClamAV plugin to ensure it's properly installed. Thank you.

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  Fireminds Ltd.

  • June 23, 2017 18:06

  I've proceeded to uninstall which looks to have been successful thus far.... uninstalled/reinstalled ClamAV from wHM interface as well. Thanks for the suggestion. One last question, where would the log for the cPanel ClamAV be?

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  cPanelMichael

  • June 26, 2017 16:39

  One last question, where would the log for the cPanel ClamAV be?

  
  ClamAV email activity is logged to /var/log/exim_mainlog and File Manager activity is logged to /usr/local/cpanel/logs/access_log. Thank you.

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