Skip to main content

Transfering cPanel account question

Comments

3 comments

  • cPanelMichael
    Hello, You won't be able to restore a full account backup archive without root access. Do you have reseller access to the destination server, and if so, are you planning to create a new cPanel account, or add the domain name as an Addon domain name to an existing cPanel account? Thank you.
    0
  • harilip
    No I do not. On the new destination server there is a new account created but for the same domain name but it's not active because we didn't made the DNS modifications with the nameserrvers. What about allowing the new cpanel account on the new server to receive files from a remote server by CLI with rsync? Do i still need some root access or approval?
    0
  • cPanelMichael
    Hello, You could generate the backup on the source server, download it to your local computer, and then upload the files manually to the destination server using FTP. Section three on the following document details the paths where data is stored: How to Manually Migrate Accounts to cPanel from Unsupported Control Panels - cPanel Knowledge Base - cPanel Documentation Thank you.
    0

Please sign in to leave a comment.