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Internal Server Error in /cpanel

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4 comments

  • cPanelMichael
    Hello, Could you let us know the output from /usr/local/cpanel/logs/error_log and /usr/local/apache/logs/error_log when you encounter the 500 error code in your browser? Thank you. Translation: Hola, "Podr"a informarnos la salida de /usr/local/cpanel/logs/error_log y /usr/local/apache/logs/error_log cuando encuentre el c"digo de error 500 en su navegador? Gracias.
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  • Jorge Aguilar
    Thanks in /usr/local/cpanel/logs/error_log the error is: [2017-06-26 14:11:14 -0500] info [cpsrvd] Internal Server Error: "-" 500 The cPanel Server operation timed out at cpsrvd.pl line 541. [2017-06-26 14:16:14 -0500] info [cpsrvd] Internal Server Error: "-" 500 The cPanel Server operation timed out at cpsrvd.pl line 541. [2017-06-26 14:18:01 -0500] info [cpsrvd] Internal Server Error: "-" 500 The cPanel Server operation timed out at cpsrvd.pl line 541. [2017-06-26 14:19:23 -0500] info [autoconfig_call] Mail::ClientConfig Notification => lpinto@seguridadba***** via EMAIL [ev entimportance => High (1)] [2017-06-26 14:24:14 -0500] info [cpsrvd] Internal Server Error: "-" 500 The cPanel Server operation timed out at cpsrvd.pl line 541. [2017-06-26 14:24:29 -0500] info [cpsrvd] Internal Server Error: "-" 500 The cPanel Server operation timed out at cpsrvd.pl line 541. [2017-06-26 14:31:03 -0500] info [cpsrvd] Internal Server Error: "-" 500 The cPanel Server operation timed out at cpsrvd.pl line 541. [2017-06-26 14:31:17 -0500] info [cpsrvd] Internal Server Error: "-" 500 The cPanel Server operation timed out at cpsrvd.pl line 541. [2017-06-26 14:37:17 -0500] info [cpsrvd] Internal Server Error: "-" 500 The cPanel Server operation timed out at cpsrvd.pl line 541. AND in /usr/local/apache/logs/error_log the error log is: [Mon Jun 26 14:46:26.979217 2017] [cgid:error] [pid 32726:tid 139902198794368] (12)Cannot allocate memory: AH01241: exec of '/usr/sbin/suexec' failed [Mon Jun 26 14:46:26.979705 2017] [cgid:error] [pid 3717:tid 139901823567616] [client 181.39.225.124:51222] End of script output before headers: redirect.cgi [Mon Jun 26 14:46:31.846757 2017] [cgid:error] [pid 399:tid 139902198794368] (12)Cannot allocate memory: AH01241: exec of '/usr/sbin/suexec' failed [Mon Jun 26 14:46:31.847299 2017] [cgid:error] [pid 3353:tid 139901739640576] [client 181.39.225.124:31793] End of script output before headers: ea-php56 [Mon Jun 26 14:46:34.106573 2017] [cgid:error] [pid 450:tid 140165557086336] (12)Cannot allocate memory: AH01241: exec of '/usr/sbin/suexec' failed [Mon Jun 26 14:46:34.107033 2017] [cgid:error] [pid 30237:tid 140165125179136] [client 181.39.225.124:31797] End of script output before headers: ea-php56 What do you think of this error please your help?
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  • Jorge Aguilar
    Hello i have this error too... [2017-06-26 14:52:14 -0500] info [cpsrvd] Internal Server Error: "-" 500 The cPanel Server operation timed out at cpsrvd.pl line 541. [2017-06-26 15:00:14 -0500] info [cpsrvd] Internal Server Error: "-" 500 The cPanel Server operation timed out at cpsrvd.pl line 541.
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  • cPanelMichael
    Hello, The output suggests your server is running out of memory. Do you notice a lack of free memory when running the "free -m" command? How much RAM is installed on your system? Thank you.
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