Hostname Issue

EneaXH

• July 03, 2017 05:35

Hello all, how are you doing today ? Hope fine :) My name is Enea and i am new on this forum. Sorry if im opening this thread on wrong category. I own my hosting company in my country and i am having some problems while i want to login in :2087 port. I can access the IP of server, but not domain and not port :2087. Where can be the problem ? Ps. Can you provide me some links about security on WHM, cpu ussage on wordpress sites and processes of server. Thank you very much, Enea. Also i can access the port of whm, domain and IP from other ISP and networks, just from my PC i cant access domain and port of whm. Also i can access from my mobile phone network.

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  Jcats

  • July 03, 2017 11:25

  Are you behind a firewall or over some kind of proxy/vpn? This is usually the case when being unable to access non standard cPanel ports like 2082/2083/2086/2087 Are you able to access whm.domain.com - assuming your DNS is properly setup and resolving already. whm.domain.com is the proxy subdomain which uses standard 80/443

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  cPanelMichael

  • July 03, 2017 15:44

  Hello,

  Also i can access the port of whm, domain and IP from other ISP and networks, just from my PC i cant access domain and port of whm. Also i can access from my mobile phone network.

  
  It seems like your ISP may block access to the required ports (e.g. 2083, 2087). You can check to see if they can unblock these ports, or consider setting up a cPanel account for the domain name associated with your server's hostname to allow for the use of the proxy subdomains feature: Proxy Subdomains Explanation - cPanel Knowledge Base - cPanel Documentation

  Ps. Can you provide me some links about security on WHM, cpu ussage on wordpress sites and processes of server.

  
  Recommended Security Settings - cPanel Knowledge Base - cPanel Documentation WordPress Optimization " WordPress Codex Thanks!

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  EneaXH

  • July 03, 2017 21:20

  Thank you, my ISP had blocked the ports. :-) Thank you very much for your fast response. Best Regards, Enea.

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  cPanelMichael

  • July 04, 2017 13:38

  I'm happy to see you were able to determine the cause of the issue. Thank you for updating us with the outcome.

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