Newly registered domain not receiving external emails

kwambi

• July 05, 2017 09:36

Hi, I recently had a domain registered. I'm hosting it with a reseller account. Usually (other domains) as soon as I create the email addresses, they are functional including the default account after selecting the appropriate setting. This time I have not configured anything new but emails sent to the domain are failing and give the following error: "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:" What could possibly be wrong?

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  Infopro

  • July 05, 2017 14:39

  You might want to check the dns for the domain using a site like intodns.com.

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  kwambi

  • July 06, 2017 15:22

  Thanks for the tip. It turns out, it was a firewall entry that had to be corrected. Its resolved now.

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