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The DNS address of the server cannot be found after installing cPanel

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11 comments

  • Jcats
    You should probably looked for a managed host if you are having this issue too be honest =X as many many more obstacles await. I would recommend registering your own private nameservers first, this is done at your registrar. Using your registrar's kb/docs find how to add private nameservers. Register both: ns1.domain.com ns2.domain.com to the IP of your server. Then in WHM, create a new account for domain.com Once created, go to "Edit a DNS Zone" and add 3 DNS (A) Records. server ns1 ns2 point them all to your server IP. Save. Then back at your registrar, change the nameservers to domain.com to point to ns1/ns2.domain.com You can also use those same nameservers for any other domains you want to point to your server.
    When I try to access WHM via the ip I get this error: ERR_CONNECTION_RESET

    What is the URL in your address bar, you can hide the IP
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  • BeHost
    You should probably looked for a managed host if you are having this issue too be honest =X as many many more obstacles await. I would recommend registering your own private nameservers first, this is done at your registrar. Using your registrar's kb/docs find how to add private nameservers. Register both: ns1.domain.com ns2.domain.com to the IP of your server. Then in WHM, create a new account for domain.com Once created, go to "Edit a DNS Zone" and add 3 DNS (A) Records. server ns1 ns2 point them all to your server IP. Save. Then back at your registrar, change the nameservers to domain.com to point to ns1/ns2.domain.com You can also use those same nameservers for any other domains you want to point to your server. What is the URL in your address bar, you can hide the IP

    Thank you for your reply. I have successfully registered the private nameservers. I can not access WHM to create a new account, as the links in my browser aren't working, can this be done via the command line in centos 6?
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  • Yusa
    Used https:// rather than http:// to access WHM and if you are using mozilla, just add the exc option
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  • BeHost
    Yes I can access cPanel via IP and hostname now; created a hosting package but the domain gives a dns not found error. I added my DNS on the domain seller, do I need to use the main server IP or the IPS generated in cPanel? Also I need to install these PHP extensions [LIST]
  • OpenSSL PHP Extension
  • PDO PHP Extension
  • Mbstring PHP Extension
  • Tokenizer PHP Extension
  • XML PHP Extension But I cant find them and I cant use PHP version selector in cPanel because it's not showing up.
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  • Jcats
    I added my DNS on the domain seller, do I need to use the main server IP or the IPS generated in cPanel?

    Use your main server IP for both nameservers. If you want to PM me your domain I can check the DNS
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  • Jcats
    Also I need to install these PHP extensions [LIST]
  • OpenSSL PHP Extension
  • PDO PHP Extension
  • Mbstring PHP Extension
  • Tokenizer PHP Extension
  • XML PHP Extension

  • In WHM click "EasyApache 4" and then click Customize, click Next until you get to the section "PHP Extensions", you will then be able to select the needed extensions.
    But I cant find them and I cant use PHP version selector in cPanel because it's not showing up.

    It should be called "MultiPHP Manager", you might be used to CloudLinux's PHP Selector on a different server.
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  • BeHost
    Thank you very much for the replies. I got the domain working! :)
    In WHM click "EasyApache 4" and then click Customize, click Next until you get to the section "PHP Extensions", you will then be able to select the needed extensions.

    I found almost all extensions but didnt find these: OpenSSL PHP & Tokenizer.
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  • Jcats
    Install the package: php-common tokenizer is in there. OpenSSL is native so it will be already available. You can check with SSH:
    php -i | grep OpenSSL
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  • BeHost
    Install the package: php-common tokenizer is in there. OpenSSL is native so it will be already available. You can check with SSH:
    php -i | grep OpenSSL

    Thank you for all the help sir, really appreciated.
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  • Jcats
    No problem!
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  • cPanelMichael
    Hello @BeHost, I'm happy to see the issue is now solved. Let us know if you have any additional questions. Thank you.
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