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Too many "Received" headers - suspected mail loop

Comments

8 comments

  • cPanelMichael
    Hello, Could you search for one of the affected messages in /var/log/exim_mainlog and let us know the output? EX:
    exigrep MSGID /var/log/exim_mainlog
    Replace "MSGID" with the message ID found in the header of the message, or use the email address name instead. Thank you.
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  • Phillneish
    Hello, Could you search for one of the affected messages in /var/log/exim_mainlog and let us know the output? EX:
    exigrep MSGID /var/log/exim_mainlog
    Replace "MSGID" with the message ID found in the header of the message, or use the email address name instead. Thank you.

    The last ones are different... [Removed - Please exclude real domain names and IP addresses from the output]
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  • cPanelMichael
    Hello, Could you post the output again in CODE tags, but with references to real domain names, email addresses, and IP addresses replaced with examples? Thank you.
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  • Phillneish

    2017-07-12 18:49:16 1dVLlE-0001cb-Du <= test@example.com.co.uk H=server3.MYSERVER [00.00.00.00]:58802 P=esmtps X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no S=22632 id=827d3b97c4620925ff7bd49e4eea84d7@example.com.co.uk T="test" for sam8663@otherexample.com 2017-07-12 18:49:16 1dVLlE-0001cb-Du check_mail_permissions could not determine the sender domain [routed_domain=otherexample.com message_exim_id=1dVLlE-0001cb-Du sender_host_address=00.00.00.00 recipients_count=1] 2017-07-12 18:49:16 1dVLlE-0001cb-Du [152.163.0.99] SSL verify error: certificate name mismatch: DN="/OU=Domain Control Validated/OU=PositiveSSL/CN=server3.MYSERVER" H="mailin-02.mx.otherexample.com" 2017-07-12 18:49:16 1dVLlE-0001cb-Du => sam8663@otherexample.com R=lookuphost T=remote_smtp H=mailin-02.mx.otherexample.com [152.163.0.99] X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no C="250 OK id=1dVLlE-0001ci-Mv" 2017-07-12 18:49:16 1dVLlE-0001cb-Du Completed 2017-07-12 18:49:16 1dVLlE-0001ci-Mv <= test@example.com.co.uk H=server3.MYSERVER [00.00.00.00]:42298 P=esmtps X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no S=23417 id=827d3b97c4620925ff7bd49e4eea84d7@example.com.co.uk T="test" for sam8663@otherexample.com 2017-07-12 18:49:16 1dVLlE-0001ci-Mv check_mail_permissions could not determine the sender domain [routed_domain=otherexample.com message_exim_id=1dVLlE-0001ci-Mv sender_host_address=00.00.00.00 recipients_count=1] 2017-07-12 18:49:16 1dVLlE-0001ci-Mv [64.12.88.164] SSL verify error: certificate name mismatch: DN="/OU=Domain Control Validated/OU=PositiveSSL/CN=server3.MYSERVER" H="mailin-03.mx.otherexample.com" 2017-07-12 18:49:16 1dVLlE-0001ci-Mv => sam8663@otherexample.com R=lookuphost T=remote_smtp H=mailin-03.mx.otherexample.com [64.12.88.164] X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no C="250 OK id=1dVLlE-0001cp-V6" 2017-07-12 18:49:16 1dVLlE-0001ci-Mv Completed 2017-07-12 18:49:16 1dVLlE-0001cp-V6 <= test@example.com.co.uk H=server3.MYSERVER [00.00.00.00]:36480 P=esmtps X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no S=24202 id=827d3b97c4620925ff7bd49e4eea84d7@example.com.co.uk T="test" for sam8663@otherexample.com 2017-07-12 18:49:16 1dVLlE-0001cp-V6 ** sam8663@otherexample.com: Too many "Received" headers - suspected mail loop 2017-07-12 18:49:17 1dVLlE-0001cp-V6 Completed 2017-07-12 18:49:17 1dVLlE-0001cu-Vw <= <> R=1dVLlE-0001cp-V6 U=mailnull P=local S=25441 T="Mail delivery failed: returning message to sender" for test@example.com.co.uk 2017-07-12 18:49:17 1dVLlE-0001cu-Vw => test R=virtual_user T=dovecot_virtual_delivery C="250 2.0.0 CKvMAh1hZll2GAAAOIN2ew Saved" 2017-07-12 18:49:17 1dVLlE-0001cu-Vw Completed
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  • cPanelMichael
    Hello, Could you review the /etc/exim.conf.local file and verify any custom routing options are configured for Exim on this server? Thank you.
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  • Phillneish
    Hello, Could you review the /etc/exim.conf.local file and verify any custom routing options are configured for Exim on this server? Thank you.

    In there is no /etc/exim.conf.local but there is a /etc/exim.conf.localopts I found systemfilter=/etc/cpanel_exim_system_filter
    acl_0tracksenders=0 acl_custom_begin_rbl=0 acl_custom_end_rbl=0 acl_delay_unknown_hosts=1 acl_deny_rcpt_hard_limit acl_deny_rcpt_soft_limit acl_deny_spam_score_over_int acl_dictionary_attack=1 acl_dkim_disable=1 acl_dont_delay_greylisting_common_mail_providers=0 acl_dont_delay_greylisting_trusted_hosts=1 acl_mailproviders=1 acl_outgoing_malware_scan=0 acl_outgoing_spam_scan=0 acl_outgoing_spam_scan_over_int acl_primary_hostname_bl=0 acl_ratelimit=1 acl_ratelimit_spam_score_over_int acl_requirehelo=1 acl_requirehelonoforge=1 acl_requirehelonold=0 acl_requirehelosyntax=1 acl_slow_fail_block=1 acl_spam_scan_secondarymx=1 acl_spamcop_rbl=0 acl_spamhaus_rbl=0 acl_spamhaus_spamcop_rbl=0 allowweakciphers=0 callouts=0 custom_mailhelo=0 custom_mailips=0 exiscanall=0 filter_attachments=1 filter_fail_spam_score_over_100=0 filter_fail_spam_score_over_125=0 filter_fail_spam_score_over_150=0 filter_fail_spam_score_over_175=0 filter_fail_spam_score_over_200=0 filter_fail_spam_score_over_int filter_spam_rewrite=1 globalspamassassin=0 hiderecpfailuremessage=0 malware_deferok=1 max_spam_scan_size=200 no_forward_outbound_spam=0 no_forward_outbound_spam_over_int per_domain_mailips=0 query_apache_for_nobody_senders=1 rbl_whitelist= rbl_whitelist_greylist_common_mail_providers=1 rbl_whitelist_greylist_trusted_netblocks=0 rbl_whitelist_neighbor_netblocks=1 require_secure_auth=1 rewrite_from=disable senderverify=1 setsenderheader=0 smarthost_routelist= spam_deferok=1 spam_header=***SPAM*** spamassassin_plugin_BAYES_POISON_DEFENSE=1 spamassassin_plugin_CPANEL=1 spamassassin_plugin_KAM=1 spamassassin_plugin_P0f=1 srs=0 systemfilter=/etc/cpanel_exim_system_filter trust_x_php_script=1
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  • cPanelMichael
    Hello, Could you open a support ticket using the link in my signature so we can take ac loser look and see what's causing the loop? Thank you.
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  • Aldo_JA
    Did this get solved, please advise on solution.. thanks
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