error during the cPanel & WHM version change from “11.64.0.30” to “11.64.0.31”

ljj3

• July 13, 2017 08:54

Received warnings this morning following the update process on one of our VPS's: The system detected an error during the cPanel & WHM version change from "11.64.0.30" to "11.64.0.31", which prevented the updatenow process from completing normally. [2017-07-13 03:36:13 -0400] Commiting all downloaded files for binaries/linux-c6-x86_64, cpanel [2017-07-13 03:36:13 -0400] E Could not put new '/usr/local/cpanel/whostmgr/docroot/images/contactman/posturl-grey.gif' into place from /usr/local/cpanel/whostmgr/docroot/images/contactman/posturl-grey.gif-cpanelsync: Input/output error [2017-07-13 03:36:13 -0400] The Administrator will be notified to review this output when this script completes [2017-07-13 03:36:13 -0400] E Could not put new '/usr/local/cpanel/whostmgr/docroot/images/contactman/posturl.gif' into place from /usr/local/cpanel/whostmgr/docroot/images/contactman/posturl.gif-cpanelsync: Input/output error [2017-07-13 03:36:13 -0400] The Administrator will be notified to review this output when this script completes [2017-07-13 03:36:13 -0400] E Could not put new '/usr/local/cpanel/whostmgr/docroot/images/contactman/pushbullet.gif' into place from /usr/local/cpanel/whostmgr/docroot/images/contactman/pushbullet.gif-cpanelsync: Input/output error [2017-07-13 03:36:13 -0400] The Administrator will be notified to review this output when this script completes [2017-07-13 03:36:13 -0400] E Could not put new '/usr/local/cpanel/whostmgr/libexec/remote_host_calculation_shell_code.tmpl' into place from /usr/local/cpanel/whostmgr/libexec/remote_host_calculation_shell_code.tmpl-cpanelsync: Input/output error [2017-07-13 03:36:13 -0400] The Administrator will be notified to review this output when this script completes Any thoughts? Thanks....

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  Jcats

  • July 13, 2017 14:08

  Out of disk space or inodes?
  df -h df -i
  otherwise check /var/log/messages for errors relating to your disk as could be a sign one is failing.

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  ljj3

  • July 13, 2017 14:28

  Out of disk space or inodes?
  df -h df -i
  otherwise check /var/log/messages for errors relating to your disk as could be a sign one is failing.

  
  That was it - some errors logs at the time this occurred... Thanks!!!

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  cPanelMichael

  • July 13, 2017 16:47

  Hello, I'm happy to see the issue is now solved. Thank you for updating us with the outcome.

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