Can't send or receive emails

SynteX

• July 13, 2017 12:41

Hi there, I have a big problem i can't send or receive emails on my brand new server. If i take a look at the cpanel mail delivery logs this is what i get: - Every mail -> in progress The only things i know is that i instelled clamV because secuirity advisor wanted it.

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  cPanelMichael

  • July 13, 2017 18:19

  Hello, Could you search for one of the messages in /var/log/exim_mainlog and let us know the output? EX:
  exigrep user@domain /var/log/exim_mainlog
  Ensure to remove real domain names and IP addresses when pasting the output. Thank you.

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  SynteX

  • July 13, 2017 19:15

  Hello, Could you search for one of the messages in /var/log/exim_mainlog and let us know the output? EX:
  exigrep user@domain /var/log/exim_mainlog
  Ensure to remove real domain names and IP addresses when pasting the output. Thank you.

  
  Note that the diskspace error is fixed. Since we've added a new SSD and moved the partitions. There is now enough diskspace also the account is created after this is done! [Removed - Please paste the output to the thread in CODE tags]

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  SynteX

  • July 13, 2017 19:23

  i can't post the code this website gives me an error that my content is spam like -_-

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  cPanelMichael

  • July 13, 2017 19:52

  Error in system filter: internal problem in system filter: failure to transfer data from subprocess: status=0100 readerror='No such file or directory'

  
  Hello, This error message can occur if the permissions on the Exim binary are invalid. You can check the permissions with the following command:
  stat /usr/sbin/exim
  If they are not set to 4755, you can run the following command to correct this:
  chmod 4755 /usr/sbin/exim
  Queued email should then begin to send on the next delivery attempt. Thank you.

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  SynteX

  • July 13, 2017 19:59

  Hello, This error message can occur if the permissions on the Exim binary are invalid. You can check the permissions with the following command:
  stat /usr/sbin/exim
  If they are not set to 4755, you can run the following command to correct this:
  chmod 4755 /usr/sbin/exim
  Queued email should then begin to send on the next delivery attempt. Thank you.

  
  I am affraid it didn't did the trick. I executed the command's and the permissions are good also did the chmod again in order to be sure. But when trying to send a new mail the same error has been logged:
  2017-07-13 21:56:38 1dVdgU-00028A-6N Error in system filter: internal problem in system filter: failure to transfer data from subprocess: status=0100 readerror='No such file or directory'
  Here:
  [root@bravo ~]# stat /usr/sbin/exim File: `/usr/sbin/exim' Size: 1253328 Blocks: 2448 IO Block: 4096 regular file Device: 812h/2066d Inode: 10388 Links: 1 Access: (4755/-rwsr-xr-x) Uid: ( 0/ root) Gid: ( 0/ root) Access: 2017-07-13 21:56:38.814000014 +0200 Modify: 2017-06-21 22:43:43.000000000 +0200 Change: 2017-07-13 21:55:32.555000006 +0200
  

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  cPanelMichael

  • July 13, 2017 20:01

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look? Thanks.

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  SynteX

  • July 13, 2017 20:10

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look? Thanks.

  
  I just did thanks, but position 72 thats going to take years :(

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  cPanelMichael

  • July 14, 2017 16:39

  Hello, To update, it looks like this issue stemmed from the use of the nosuid mount option on the /usr partition. This mount option prevents Exim from working properly. Thank you.

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