404 Not Found error

BenMadd

• July 15, 2017 07:59

Hi lads, accidentally, I have removed some accounts from our CPanel but luckily could restore them from backup. Now I am getting 500 internal server error. Weird! Once I have checked the Apache error log, I found the following error: SoftException in Application.cpp:602: Could not execute script "/home/****/public_html/index.php" Caused by SystemException in API_Linux.cpp:465: chdir() failed: No such file or directory Premature end of script headers: index.php File does not exist: /home/****/public_html/500.shtml just for letting you know that I have changed the permission and all that stuff but no luck! Please help as they going to kill me. Cheers

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  Infopro

  • July 15, 2017 13:08

  just for letting you know that I have changed the permission and all that stuff but no luck!

  
  A similar thread here: suPHP 500 Internal Error File permissions and owner of the files and directories should be checked.

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  BenMadd

  • July 15, 2017 13:15

  A similar thread here: suPHP 500 Internal Error File permissions and owner of the files and directories should be checked.

  
  Hi Peter, Yes, I have read that thread but didn't help at all. as I have changed all the permission on PHP files. but no luck. would you please give more information to be specific that how can I rectify this issue. Thanks I have done the following as well but ... 1. logged in as root type chown -R username:username /home/USERNAME/public_html/ 2. stil as root type: chmod -R 0755 /home/USERNAME/public_html

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  Jcats

  • July 15, 2017 15:54

  Hello, Run these:
  chown -R username: /home/username/public_html find /home/username/public_html/ -type f -exec chmod 644 {} \; find /home/username/public_html/ -type d -exec chmod 755 {} \; chmod 755 /home/username/public_html
  Just make sure to replace username with the cPanel username If the problem persists, please:
  tail -f /usr/local/apache/logs/error_log
  then refresh the page in your browser and provide the error

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  BenMadd

  • July 15, 2017 23:15

  Hello, Run these:
  chown -R username: /home/username/public_html find /home/username/public_html/ -type f -exec chmod 644 {} \; find /home/username/public_html/ -type d -exec chmod 755 {} \; chmod 755 /home/username/public_html
  Just make sure to replace username with the cPanel username If the problem persists, please:
  tail -f /usr/local/apache/logs/error_log
  then refresh the page in your browser and provide the error

  
  Hi Jcats, Thanks for your response. I have tried all the recommendations but still no luck: as requested please find the following: Sun Jul 16 09:11:47 2017] [error] [client 124.181] SoftException in Application.cpp:602: Could not execute script "/home/advances/public_html/index.php" [Sun Jul 16 09:11:47 2017] [error] [client 124.181] Caused by SystemException in API_Linux.cpp:465: chdir() failed: No such file or directory [Sun Jul 16 09:11:47 2017] [error] [client 124.181] Premature end of script headers: index.php [Sun Jul 16 09:11:47 2017] [error] [client 124.181] File does not exist: /home/advances/public_html/500.shtml

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  Jcats

  • July 16, 2017 02:06

  Can you provide output:
  ls -lah /home/advances/public_html/
  

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