server ip/~cpanelname showing error 404

hitzgh

• July 16, 2017 12:52

Hello, i just moved to a new server but after migrating my wordpress cpanel account, upon entering the server ip/~cpanel name it gives error 404 not found. also i pointed the domain to the server ip and it loads a blank white page what could be the issue

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  SysSachin

  • July 17, 2017 05:31

  Hello, Please make sure Apache mod_userdir is enabled on the server. You have to check o WHM >> Security >> Security Center >> Apache mod_userdir Tweak

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  webhostuk

  • July 17, 2017 07:26

  Regarding domain showing blank white page, make sure the DNS update for the domain to point to new server is correct. Try Clearing browser cache. Even check if all the files where transferred correctly, most of the time such issue occurs when the transfer is not done completely, in that case better try to transfer things once again.

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  cPanelMichael

  • July 17, 2017 18:19

  Hello, The method you are using to access the website (Apache Mod_Userdir) is not compatible with all configurations. You can see a list of compatibility issues at: Apache mod_userdir Tweak - Documentation - cPanel Documentation Alternatively, you could follow the instructions on this post to access your website: [Tutorial] Editing your local hosts file to preview sites Thank you.

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