cPanel doesn't know my Login
Hi
We're going to support a lot of Cpanel and I have been delegated to learn it.....fast. I downloaded the 15 day trial so I don't break anything. I have it installed on a VM. It loads up nice but does not recognize any user names I try. I did noticed a discrepancy with the last octet. Cpanel thinks its one thing and My VM thinks it something else? IS that the issue?
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It loads up nice but does not recognize any user names I try
A freshly installed cPanel would only have root user. Is that what you're trying that doesn't work?0 -
Yes. root or my standard user is unrecognized 0 -
So you added an account already? Assuming you've not changed the root password since installation, you might double check that you're not copy/pasting the password which might add an extra space and fail when using it to login. Is it an issue if you can't login as root? Sure it is. 0 -
Hi I can login to the root account from the shell, but not cpanel. I tried manually type the password and username to no avail. 0 -
Hi AndyS, Just to make absolutely sure ...... [LIST] - You would use your Username:root and its corresponding password to log into your WHM on (this would be the same root/password combination for an SSH shell port 22 connection in a terminal)
- You would use a Username and password you had created for a web-hosting client account in WHM to log into a cPanel account on
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Hi I can login to the root account from the shell, but not cpanel. I tried manually type the password and username to no avail.
Oh good! So all you need to do is set a new password for that account.0 -
Hi AndyS, Just to make absolutely sure ...... [LIST]
- You would use your Username:root and its corresponding password to log into your WHM on (this would be the same root/password combination for an SSH shell port 22 connection in a terminal)
- You would use a Username and password you had created in WHM to log into a cPanel account on worked!!! Thanks rpvw!
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