Corrupt Cpanel Login screens

Amgeek

• July 22, 2017 16:58

Not sure this is the right discussion group for this questions so if there is a better fit please let me know. I have a small VPS on which I have about a dozen small websites each with its own cpanel account. For the past several months 3 or 4 of them have been slow to load the cpanel login screen and display a corrupt/deformed cpanel login screens (see jpg attached) . The rest of the accounts are working as expected47851 I can work around this by first accessing WHM and accessing the troublesome accounts from there. My VPS provider has tried to help me but say they cant see any problems.

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  Jcats

  • July 23, 2017 01:05

  Are the domains having this problem using CloudFlare? If so, you cannot access cPanel over domains using CloudFlare, you need to use a subdomain or your servers hostname to access cPanel, basically any URL that is NOT going through CloudFlare(grey cloud).

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  Jcats

  • July 23, 2017 01:08

  Yeah so that domain is using CNAME based CloudFlare meaning only WWW is going through CloudFlare so instead of using: [Removed] use www.[removed] does.

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  Amgeek

  • July 23, 2017 14:17

  THANK YOU That not only solved the issue logging into Cpanel but an issue I have been having accessing and manipulation the administrator section of the same sites. Will pass this on to my VPS provider, TurnkeyInternet. Going to do a little more study on if and how to use Cloudflare. Any suggestions appreciated. Ed

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  cPanelMichael

  • July 24, 2017 15:17

  Hello, I'm glad to see the issue is now solved. There's also a CloudFlare help page on this topic at: My cPanel won't load or keeps logging me out after enabling Cloudflare Thank you.

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