Backup causing high loads
Hello,
My server uses cpanel 64. When cpanel backups run load levels rise and websites become unresponsive.
My server provider put in a ticket to cpanel a bit more than a month ago.
The problem appears to be that the ionice settings in TweakSettings/System are not respected, at least for the backup. So the backup hammers at top priority.
cpanel advised:
I have filed an internal case (CPANEL-13739) regarding this issue. I do not have an ETA as to when a patch for this issue will be released but you can follow our change logs (Change Logs - Change Logs - cPanel Documentation to determine the version of cPanel that this issue has been resolved in.
In the meantime, as a workaround for this issue, I found that you can manually set the ionice value of the running backup process with a command similar to the following:
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ionice -n $IONICE_VALUE -p $PID
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where $IONICE_VALUE is an integer between 0-7 and $PID is the process ID of the running backup.
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This may work, but then it no longer an unattended backup.
I have been watching the change logs but case 13739 hasn't got a mention, and the problem persists.
Is there any ETA on this case?
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Hi, CPANEL-13739 was a duplicate of CPANEL-13196, which is fixed in cPanel & WHM version 66. That version is available in our EDGE tier and will make its way to the CURRENT tier shortly. 0 -
Great news, thanks for that. 0
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