Spoofed message

Cdrta

• July 25, 2017 06:52

Hey, I've a very strange problem. One of my clients wants to have a contact form 7 and everytime he tests the form with the to email sent to info@hisdomain.com the email he receives is not shown and he gets the following email: see print screen. I really don't know what the problem is and how to fix it.. We already looked into the web server settings --> the company that blocks the emails sent us a really unclear reply, that we should create a username and a password on the web server (cyon). However, we do not know what he means by that. Desperately awaiting any ideas and help! Melanie Kluger

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  Jcats

  • July 25, 2017 12:28

  They most likely want you to create actual mailboxes for each, I am assuming info@ exists but no-reply@ doesn't. You would want to log into the cPanel account via domain.tld:2083/ and create both email accounts. If they do exist, then you most likely need to use SMTP authentication which you can do using a plugin like: Postman SMTP Mailer/Email Log

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  cPanelMichael

  • July 25, 2017 16:40

  Hello, The previous post is correct. I recommend verifying the script you are using sends the email using SMTP authentication. Thank you.

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