ERR_SSL_PROTOCOL_ERROR after creating new account

Leslie de Groot

• July 25, 2017 20:15

I'm on v66.0.4. When I create a new user and visit it over SSL, I'm getting these error messages from: Google Chrome: ERR_SSL_PROTOCOL_ERROR Mozilla Firefox: SSL_ERROR_RX_RECORD_TOO_LONG I've noticed the following work around: WHM >> Apache Configuration >> Global Configuration >> Just save it, so httpd.conf wil be rebuilded again. Because of this issue AutoSSL throws these errors: SSL connection failed for domain.nl: SSL connect attempt failed error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol.

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  Leslie de Groot

  • July 26, 2017 09:58

  The work around stops working after some time. Constantly the SSL error.

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  cPanelMichael

  • July 26, 2017 17:19

  Hello, It's possible this relates to internal case CPANEL-14678 where Apache virtual host entries were inserted at the wrong location. This is fixed in cPanel version 66.0.5: Fixed case CPANEL-14678: Fix broken httpd.conf parsing of post virtualhost includes. Additionally, the following command should correct the issue on systems that are not yet updated to 66.0.5:
  /scripts/rebuildhttpdconf
  Thank you.

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  Leslie de Groot

  • July 27, 2017 10:40

  Hello, It's possible this relates to internal case CPANEL-14678 where Apache virtual host entries were inserted at the wrong location. This is fixed in cPanel version 66.0.5: Fixed case CPANEL-14678: Fix broken httpd.conf parsing of post virtualhost includes. Additionally, the following command should correct the issue on systems that are not yet updated to 66.0.5:
  /scripts/rebuildhttpdconf
  Thank you.

  
  The issue has been resolved :) Thanks!

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