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The service “cpanellogd” appears to be down

Comments

7 comments

  • cPanelMichael
    Hello, Is this a VPS running on the OpenVZ platform? If so, do you notice any fail counts when reviewing the /proc/user_beancounters file? EX:
    cat /proc/user_beancounters
    Thank you.
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  • guillof
    Hi, not sure in what platform is running, but in any case, that file doesn't exist: cat /proc/user_beancounters cat: /proc/user_beancounters: No such file or directory
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  • 24x7server
    Hi, Can you execute the below command manually on your server and provide the complete output. You might fine executing this command manually may restart the service properly, when the automated one failed. # /usr/local/cpanel/scripts/restartsrv_cpanellogd Please give it a try once and update with the result here..
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  • guillof
    Sure: /usr/local/cpanel/scripts/restartsrv_cpanellogd Waiting for "cpanellogd" to restart "waiting for "cpanellogd" to initialize "finished. Service Status cpanellogd (cpanellogd - waiting for child to process logs) is running as root with PID 2697 (systemd check method). cpanellogd (cpanellogd - waiting for child to process logs) is running as root with PID 2704 (systemd check method). Startup Log Jul 27 09:58:46 live1.gripmedia.co.uk systemd[1]: Starting cPanel Log services... Jul 27 09:58:46 live1.gripmedia.co.uk cpanellogd[2696]: ==> cPanel Log Daemon version 26.0 Jul 27 09:58:46 live1.gripmedia.co.uk systemd[1]: Started cPanel Log services. Log Messages Jul 27 09:58:46 live1 cpanellogd: ==> cPanel Log Daemon version 26.0
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  • cPanelMichael
    Hello, It looks like the cpanellogd service is running well based on that output. Did you only receive a single notification about it's failure, or do you continue to receive additional notifications that it's failed? Thank you.
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  • guillof
    Indeed, seems to be running, but I received several of those notifications so far, not from yesterday though. I wanted to know what could be the cause of the issue.
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  • cPanelMichael
    Feel free to open a support ticket using the link in my signature if you'd like us to take a closer look to see if there's anything indicating why it failed. Thanks!
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