PHP Startup: Unable to load dynamic library

katherynliza

• July 26, 2017 10:12

[26-Jul-2017 14:47:09 UTC] PHP Warning: PHP Startup: Unable to load dynamic library '/opt/cpanel/ea-php56/root/usr/lib64/php/modules/mysqlnd_mysqli.s' - /opt/cpanel/ea-php56/root/usr/lib64/php/modules/mysqlnd_mysqli.s: cannot open shared object file: No such file or directory in Unknown on line 0 [26-Jul-2017 14:47:09 UTC] PHP Warning: Module 'iconv' already loaded in Unknown on line 0 [26-Jul-2017 14:47:09 UTC] PHP Warning: Module 'mysqlnd' already loaded in Unknown on line 0 [26-Jul-2017 14:47:09 UTC] PHP Warning: Module 'mysql' already loaded in Unknown on line 0

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  JacobPerkins

  • July 26, 2017 15:49

  You have a php.ini file calling modules that don't exist. Find those modules ( mysqlnd_mysqli.s ) listed in a php.ini, and fix / remove them.

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  katherynliza

  • July 26, 2017 16:09

  This is my php.ini allow_url_fopen = On allow_url_include = On asp_tags = Off display_errors = On enable_dl = On file_uploads = On max_execution_time = 300 max_input_time = -1 max_input_vars = 1860 memory_limit = 4096M session.gc_maxlifetime = 1440 session.save_path = "" upload_max_filesize = 1024M What modules is it including that not there?

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  cPanelMichael

  • July 26, 2017 17:11

  Hello, I recommend first backing up and then removing any custom php.ini files uploaded to your account. Then, make changes to the PHP configuration using MultiPHP INI Editor in cPanel: MultiPHP INI Editor for cPanel - Documentation - cPanel Documentation Let us know if this helps. Thank you.

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  katherynliza

  • July 26, 2017 17:18

  But I do not want custom php ini. I just want the error to stop. Also, I only every made changes with the sliders.

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  cPanelMichael

  • July 26, 2017 20:24

  But I do not want custom php ini. I just want the error to stop. Also, I only every made changes with the sliders.

  
  Does the error message persist after you remove the custom php.ini file? Thank you.

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  katherynliza

  • July 27, 2017 00:12

  Yes the error continues

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  cPanelMichael

  • July 27, 2017 12:30

  Your access level shows "Website Owner". Do you have root access to the server? If not, could you report this issue to your web hosting provider so they can take a closer look? Thank you.

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  katherynliza

  • July 27, 2017 13:14

  Yes, I have root access and also got rid of php.ini in the root as well.

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  cPanelMichael

  • July 27, 2017 13:18

  You wouldn't actually want to remove the php.ini file outside of the account's home directory. Could you open a support ticket using the link in my signature so we can take a closer look? Thank you.

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