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Account suspension is broken in cPanel 66

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4 comments

  • cPanelMichael
    Hello @Leslie de Groot, I've reproduced this issue and will update this thread with an internal case number shortly. For now, here are the commands you can use to populate /usr/local/apache/conf/includes/account_suspensions.conf with the correct entries:
    /usr/local/cpanel/scripts/generate_account_suspension_include --update /scripts/restartsrv_httpd
    Thank you.
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  • cPanelMichael
    Hello, Internal case CPANEL-14799 is now open to address an issue where suspending or unsuspending an account via "WHM >> Manage Account Suspension" or with the suspendacct WHM API 1 function wipes entries for previously suspended accounts from the /usr/local/apache/conf/includes/account_suspensions.conf file. The following commands are available as a temporary workaround:
    /usr/local/cpanel/scripts/generate_account_suspension_include --update /scripts/restartsrv_httpd
    I'll monitor the case and update this thread with more information as it becomes available. Thank you.
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  • cPanelMichael
    Hello, This is fixed in cPanel 66.0.7: Fixed case CPANEL-14799: Ensure suspending multiple accounts works. The updated build is now available in the Edge build tier, and should reach the Current tier soon. The full cPanel 66 Change Log is available at: 66 Change Log - Change Logs - cPanel Documentation Thank you.
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  • Leslie de Groot
    Hello, This is fixed in cPanel 66.0.7: Fixed case CPANEL-14799: Ensure suspending multiple accounts works. The updated build is now available in the Edge build tier, and should reach the Current tier soon. The full cPanel 66 Change Log is available at:
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