No more WHM access - certificate problem

SecondSight

• August 02, 2017 09:02

Hello ! :) I no longer have access to WHM. When I type the usual url (ending with 2087), I get a blank page with this messsage : An error occurred during a connection to MyserverIP:2087. Peer"s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE Can you tell me how to fix this ? (use ssh ? how ?) Thank you ! :)

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  cPanelMichael

  • August 02, 2017 14:21

  Hello, The error message indicates the SSL certificate for the cPanel/WHM/Webmail service is no longer valid. You can use the following command to reset it to a self-signed certificate:
  whmapi1 reset_service_ssl_certificate service=cpanel
  This should allow you to access Web Host Manager using the secure port (you may also need to clear your browser cache first). You can then use the instructions on the following document if you'd like to install a free cPanel-signed certificate for the hostname:

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  albatroz

  • November 15, 2017 15:21

  This command can be executed from the command line?

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  Infopro

  • November 15, 2017 16:29

  This command can be executed from the command line?

  
  That's correct.

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  cPanelMichael

  • November 20, 2017 20:35

  Hello, Note that internal case CPANEL-12824 in cPanel 68.0.16 will prevent hostname changes from causing this issue in the future by deferring the revocation of old hostname certificates until the new hostname passes domain control validation: Fixed case CPANEL-12824: Defer revocation of old hostname cert until new hostname passes DCV. Thank you.

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