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403 Access Denied

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14 comments

  • cPanelMichael
    Hello, Could you let us know what you see in /usr/local/apache/logs/error_log when you encounter this error message? Ensure to replace real domain names and IP addresses with examples when posting the contents of the log file. Thank you.
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  • elis2
    Hello, Could you let us know what you see in /usr/local/apache/logs/error_log when you encounter this error message? Ensure to replace real domain names and IP addresses with examples when posting the contents of the log file. Thank you.

    Dear support webserver is litespeed set me is change to apache fix problme. problme is litespeed What to check out? best regards
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  • cPanelMichael
    Hello, You'd still need to review the error log referenced in my last response (it's still found at the same location with LiteSpeed) to see the specific error message. Thank you.
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  • elis2
    Hello, You'd still need to review the error log referenced in my last response (it's still found at the same location with LiteSpeed) to see the specific error message. Thank you.

    2017-08-15 14:36:33.730 [ERROR] [HTAccess] Failed to open [/home/username/public_html/.htaccess]: Permission denied 2017-08-15 14:36:33.730 [INFO] [cl_phpselector] PID: 18893, add child process pid: 20771, procinfo: 0x10a4ce0 2017-08-15 14:36:33.744 [NOTICE] [] [STDERR] PHP Warning: opendir(/home/username/public_html/): failed to open dir: Permission denied in /usr/local$
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  • cPanelMichael
    Hello, Can you verify the permissions utilized on the .htaccess file and the public_html directory? EX:
    stat /home/username/public_html/.htaccess stat /home/username/public_html/
    Remember to replace any real usernames or domain names with examples when posting the output here. Thank you.
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  • elis2
    Dear thank you me run commnd cd /home [removed command] fix problme. thank you
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  • cPanelMichael
    Hello, I'm glad to see you were able to solve the issue. Note that I removed the command from your last response because we recommend updating file permissions on an individual basis when needed, as opposed to changing the permissions of all files or directories at once. The following document highlights the file permission and file ownership considerations with each PHP handler:
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  • elis2
    Hello, I'm glad to see you were able to solve the issue. Note that I removed the command from your last response because we recommend updating file permissions on an individual basis when needed, as opposed to changing the permissions of all files or directories at once. The following document highlights the file permission and file ownership considerations with each PHP handler:
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  • cPanelMichael
    Hello, Feel free to open a support ticket using the link in my signature so we can take a closer look at how your system and PHP handlers are configured to determine why that error message is occurring. Thank you.
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  • elis2
    Hello, Feel free to open a support ticket using the link in my signature so we can take a closer look at how your system and PHP handlers are configured to determine why that error message is occurring. Thank you.

    Dear thank you,me crate ticket number ticket:8812943 Best regards
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  • elis2
    Hello, Feel free to open a support ticket using the link in my signature so we can take a closer look at how your system and PHP handlers are configured to determine why that error message is occurring. Thank you.

    Dear support plz hellp me .me crate ticket. thank you best regards
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  • cPanelMichael
    Hello, I see the support ticket was successfully opened. I'll monitor this ticket and update this thread with the outcome once it's complete. Thank you.
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  • elis2
    Dear Thank you Please take a quick look at my problem seriously I am waiting for your response Best Regards
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  • behinam
    set public_html permision to 755
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