Invalid Email Addresses wont bounce

cseufert

• August 16, 2017 18:04

Hi I have an account on out cpanel that refuses to bounce mail to non-existent email addresses, I have changed the default address to :fail: in the control panel for the account. I have also set the system wide default/catch-all destination to Fail as well. The mail does come back to the sender saying undelivereable, and does not end up in the system account either. What should i do now?

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  24x7server

  • August 17, 2017 05:44

  Hi, I would like you to do a live testing, in which you have to send a mail to a nonexisting email address and then monitor the appropriate mails logs: # tail -f /var/log/exim_mainlog | grep After this, send a mail to the email address and see what the logs suggests.

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  cPanelMichael

  • August 17, 2017 15:59

  Hello, Could you search for one of the messages exhibiting this behavior in /var/log/exim_mainlog and let us know the output? EX:
  exigrep user@testing /var/log/exim_mainlog
  Ensure to post the output in CODE tags, and remove references to real domain names and IP addresses. Thank you.

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  cseufert

  • August 21, 2017 02:12

  Hi, Thank you for your help. Reading the debug log led me to realise that even though I had deleted the account and all the forwarding addresses, there was an old Auto-Responder that was not active anymore. Since deleting that auto-responder, the mail server is now rejecting mail successfully.

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  cPanelMichael

  • August 21, 2017 19:17

  Hello, I'm happy to see the issue is now solved. Thank you for updating us with the outcome.

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