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Cannot update kernel through yum

gfserver
Hello, I've been searching with no luck about this. I have a WHM/cPanel VPS and I received an email indicating that my kernel is out of date: The system kernel is at version "2.6.32-642.15.1.el6.x86_64", but an update is available: 2.6.32-696.6.3.el6.x86_64 Update the system (run "yum -y update" on the command line) But, whe I run "yum update" I'm getting this error message: "ERROR with rpm_check_debug vs depsolve: ImageMagick = 6.9.2-0 is needed by (installed) ImageMagick-devel-6.9.2-0.x86_64 ** Found 7 pre-existing rpmdb problem(s), 'yum check' output follows: ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick = ('0', '6.9.2', '0') ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick-libs = ('0', '6.9.2', '0') ImageMagick-devel-6.9.2-0.x86_64 has missing requires of OpenEXR-devel ImageMagick-devel-6.9.2-0.x86_64 has missing requires of lcms2-devel ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickCore-6.Q16.so.2()(64bit) ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickWand-6.Q16.so.2()(64bit) ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libwebp-devel Your transaction was saved, rerun it with: yum load-transaction /tmp/yum_save_tx-2017-08-22-17-38CaigIl.yumtx" I'm a newbie, any help please? Kind Regards

Comments

3 comments

Date Votes
  • cPanelMichael
    Hello, It looks like your system package manager (YUM) is unable to successfully update due to missing ImageMagick RPMs. Could you run the below command and let us know the output?
    yum info ImageMagick|grep Repo yum info ImageMagick-devel|grep Repo
    Also, if you want a temporary workaround until you can resolve the issue with your ImageMagick RPMs, simply append the following entry to the "Exclude=" line in your system's /etc/yum.conf file:
    ImageMagick*
    Then, run the "yum update" command to update your kernel. Thank you.
    0
  • gfserver
    Hello, many thanks for yout answer The output is:
    root@server2 [~]# yum info ImageMagick|grep Repo Repo : installed Repo : base Repo : base root@server2 [~]# yum info ImageMagick-devel|grep Repo Repo : installed Repo : base root@server2 [~]#
    I added Exclude=ImageMagick* To the /etc/yum.conf file When I ran yum -y update the output was
    root@server2 [~]# yum -y update Loaded plugins: fastestmirror, security, tsflags, universal-hooks Setting up Update Process Loading mirror speeds from cached hostfile * cpanel-addons-production-feed: 50.115.17.252 * base: mirror.es.its.nyu.edu * extras: ftp.usf.edu * updates: mirror.atlantic.net Resolving Dependencies --> Running transaction check ---> Package dovecot.x86_64 0:2.2.31-1.cp1162 will be updated --> Processing Dependency: dovecot = 2.2.31-1.cp1162 for package: dovecot-xaps-2.2.31-1.cp1162.x86_64 ---> Package dovecot.x86_64 1:2.0.9-22.el6 will be an update --> Finished Dependency Resolution Error: Package: dovecot-xaps-2.2.31-1.cp1162.x86_64 (installed) Requires: dovecot = 2.2.31-1.cp1162 Removing: dovecot-2.2.31-1.cp1162.x86_64 (installed) dovecot = 2.2.31-1.cp1162 Updated By: 1:dovecot-2.0.9-22.el6.x86_64 (base) dovecot = 1:2.0.9-22.el6 You could try using --skip-broken to work around the problem ** Found 7 pre-existing rpmdb problem(s), 'yum check' output follows: ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick = ('0', '6.9.2', '0') ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick-libs = ('0', '6.9.2', '0') ImageMagick-devel-6.9.2-0.x86_64 has missing requires of OpenEXR-devel ImageMagick-devel-6.9.2-0.x86_64 has missing requires of lcms2-devel ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickCore-6.Q16.so.2()(64bit) ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickWand-6.Q16.so.2()(64bit) ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libwebp-devel root@server2 [~]#
    Then I enetered yum -y update --skip-broken And the kernel and several things was updated. Rebooted and all is going fine But I now have two errors with yum -y update:
    Error: Package: dovecot-xaps-2.2.31-1.cp1162.x86_64 (installed) Requires: dovecot = 2.2.31-1.cp1162 Removing: dovecot-2.2.31-1.cp1162.x86_64 (installed) dovecot = 2.2.31-1.cp1162 Updated By: 1:dovecot-2.0.9-22.el6.x86_64 (base) dovecot = 1:2.0.9-22.el6 You could try using --skip-broken to work around the problem ** Found 7 pre-existing rpmdb problem(s), 'yum check' output follows: ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick = ('0', '6.9.2', '0') ImageMagick-devel-6.9.2-0.x86_64 has missing requires of ImageMagick-libs = ('0', '6.9.2', '0') ImageMagick-devel-6.9.2-0.x86_64 has missing requires of OpenEXR-devel ImageMagick-devel-6.9.2-0.x86_64 has missing requires of lcms2-devel ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickCore-6.Q16.so.2()(64bit) ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libMagickWand-6.Q16.so.2()(64bit) ImageMagick-devel-6.9.2-0.x86_64 has missing requires of libwebp-devel
    Any ideas? Thank you!!!
    0
  • cPanelMichael
    Error: Package: dovecot-xaps-2.2.31-1.cp1162.x86_64 (installed) Requires: dovecot = 2.2.31-1.cp1162 Removing: dovecot-2.2.31-1.cp1162.x86_64 (installed) dovecot = 2.2.31-1.cp1162 Updated By: 1:dovecot-2.0.9-22.el6.x86_64 (base) dovecot = 1:2.0.9-22.el6

    Could you open a support ticket using the link in my signature so we can take a closer look at the affected system? Thank you.
    0

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