UI issues after 66 update

Dave Smith

• August 26, 2017 09:32

We are experiencing so many broken features since the upgrade run to 66.0.14: Can't access EasyApache 4, Edit Users, and a whole bunch of other items. - Removed please attach inages - Can't access any user CPANEL's from Home > Account Information > List Accounts page. They all forward to unknown pages. We keep seeing this every time we click a link: - Removed - If we use direct IP access we do not have these issues....? Can anyone offer any advice on the worst update we have ever experienced..? Thanks in advance. Dave.

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  cPanelKenneth

  • August 26, 2017 14:41

  Hi, have you tried clearing the browser cache?

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  Dave Smith

  • August 26, 2017 14:53

  Hi, have you tried clearing the browser cache?

  
  Maybe I should not be a Root Administrator today....... You can call me - removed - Thank you Kenneth. I apologise for my harsh statement above. Please blame the human typing this admittance of idiocy. \slaps self with frozen trout

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  Dave Smith

  • August 26, 2017 18:01

  For a while we thought the problem was resolved but no unfortunately not, it persists.

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  Dave Smith

  • August 27, 2017 11:52

  I'm not sure exactly what it is but it appears the update caused some issues with Cloudflare in some way? Possibly query strings and cache related? As there were no other changes to our server made since the last update (and everything was fine) we can only assume the latest update caused them. We have a temporary fix in place now and everything seems to be working correctly.

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  cPanelMichael

  • August 28, 2017 15:36

  Hello Dave, The issue you described seems to relate to the following information in the

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  Dave Smith

  • August 31, 2017 10:55

  Thank you Michael.

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